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Jordan Russell
Jordan Russell at Academy CDJR

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

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4.9
163 Reviews
4.9

163 Reviews

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163 Reviews of Jordan Russell

May 27, 2025

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Employee Rating

Very nice and easy to work with. The communication was excellent. Work was done in a timely manner. More

by kbdrury
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Recommend Dealer
Yes
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May 28, 2025

Academy CDJR responded

Thank you so much for your kind feedback! We're glad to hear everything went smoothly and that our team was easy to work with. Clear communication and timely service are very important to us, and we're happy we delivered that for you. We truly appreciate your support!

May 24, 2025

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Employee Rating

The employees at Academy are very friendly, professional, and have always went above and beyond to make sure I am satisfied with my visit to the dealership. More

by stephking
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Arredondo, Jason Nelson, Matthew Murphy

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May 28, 2025

Academy CDJR responded

Thank you so much for your thoughtful review! We're proud to have a team at Academy that truly cares about our customers. It means a lot to know you've consistently had great experiences and that our staff goes above and beyond to ensure your satisfaction. We look forward to continuing to serve you!

May 22, 2025

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Everyone was so nice, place is clean, amd I was in amd out in no time More

by radair2008
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Recommend Dealer
Yes
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May 28, 2025

Academy CDJR responded

Thank you so much for your kind words! We're glad to hear you had a great experience and that everything went smoothly and quickly for you. We appreciate your feedback and look forward to seeing you again!

May 20, 2025

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This is the best by far over the previous dealerships I have service my Jeep! They friendly and know what they are doing!! I would recommend them anytime! More

by no22
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy

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May 21, 2025

Academy CDJR responded

Thank you so much for the fantastic feedback! We're honored to hear that your experience with us stood out above the rest. Our team takes pride in providing knowledgeable, friendly service, and it means a lot to know that came through. We truly appreciate your recommendation and look forward to serving you again!

May 19, 2025

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Employee Rating

Jordan was professional and knowledgeable. He definitely was a great help. The whole team was great! More

by jordan.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy

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May 21, 2025

Academy CDJR responded

Thank you for the kind words! We're glad to hear that Jordan and the entire team made a great impression. Your feedback means a lot, and we're happy we could help make your experience a positive one. We hope to see you again soon!

May 14, 2025

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Employee Rating

Got me right in, oil change, ran out of oil reminder stickers, double back, came up with a replacement sticker with just the mileage on it. Only dealership I found to work on Chrysler Crossfire More

by Steve
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Recommend Dealer
Yes
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May 21, 2025

Academy CDJR responded

Thanks so much for your kind words! We’re happy to help with your Chrysler Crossfire and appreciate you choosing us. If there’s anything we can do to make your next visit a 5-star experience, please let us know — we’re always looking to improve!

May 14, 2025

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Employee Rating

Jordan is very polite and attentive. Bob, our salesman, is also very polite and goes out of his was to please. More

by STURGISRIDERS
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Recommend Dealer
Yes
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May 21, 2025

Academy CDJR responded

Thank you for your kind words! We’re glad to hear that Jordan and Bob provided polite and attentive service. It’s our goal to make every customer feel valued and well taken care of. We appreciate your feedback and hope to assist you again soon!

May 12, 2025

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Employee Rating

It was my first time visiting the dealership. Jordan made me feel very comfortable. I had no questions about what to expect. From the time I arrived until the time I left, I had an overall great More

by Dontay Bady
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 21, 2025

Academy CDJR responded

Thank you, Dontay! We’re so glad your first visit was a great one and that Jordan made you feel comfortable throughout the entire process. We appreciate your kind words and look forward to seeing you again in the future!

May 08, 2025

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Employee Rating

Th team was Very responsive and helpful. Had now issues or concerns with the work done. More

by schultz898
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

May 08, 2025

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Employee Rating

Best Service Team I have dealt with, Honest, Friendly, Upfront and Helpful. They are not like the Service Dealerships in Kokomo, They are 100% Better at Customer Service, how they talk too you and the inf More

by SConner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy

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May 12, 2025

Academy CDJR responded

Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!

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