Jordan Russell
Jordan Russell at Academy CDJR
Refer Me

Jordan Russell

Service Advisor

Academy CDJR

6002 W Field Dr
Tipton, IN 46072

Contact Me
4.9
155 Reviews
4.9

155 Reviews

Write a Review

155 Reviews of Jordan Russell

April 30, 2025

Dealership Rating
Employee Rating

Out of all the shops out there, this is one of the most attentive and fair shops I've been to. Jordan really sets the standard though when it comes to service and punctuality. Clean, comfortable lounge/sho More

by Dcohee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Murphy

May 05, 2025

Academy CDJR responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience with us. It’s great to know that Jordan sets the standard for service and punctuality. We truly appreciate your kind words and are so glad you enjoy our clean and comfortable lounge/show floor. Your feedback means a lot, and we look forward to serving you again in the future!

April 30, 2025

Dealership Rating
Employee Rating

Frustrating that the initial issue i brought was never resolved due to apparently faulty sensors I had just purchased from O Reilly. Having them installed but never properly programmed. That's disappointi More

by Dcohee1
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

May 05, 2025

Academy CDJR responded

Thank you for sharing your feedback. We apologize for the frustration you experienced with the initial issue. It's disappointing to hear that the sensor issue wasn't resolved as expected, but we're glad the radiator replacement was handled promptly and thoroughly. Please don’t hesitate to reach out if you need anything else.

April 29, 2025

Dealership Rating
Employee Rating

At the last minute I had to have a shuttle ride and it was taken care of. More

by wzek
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

May 05, 2025

Academy CDJR responded

Thank you for sharing your experience! We're glad to hear that we were able to accommodate your last-minute shuttle request and take care of everything for you. We appreciate your business and look forward to serving you again!

April 26, 2025

Dealership Rating
Employee Rating

They did a excellent job. My car was returned to washed and cleaned also inside. More

by djeaton50
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

May 05, 2025

Academy CDJR responded

Thank you for the great feedback! We're so glad to hear that your car was returned in excellent condition, both inside and out. We truly appreciate your business and look forward to assisting you again in the future!

April 25, 2025

Dealership Rating
Employee Rating

Excellent service. On time. All things considered, very good results, nice to deal with. And a car wash on top of everything. More

by FREDFHENDERSON
Recommend Dealer
Yes

Other Employees Tagged: Jordan Russell

May 05, 2025

Academy CDJR responded

Thank you for the fantastic feedback! We're glad to hear you had a great experience with us, from the timely service to the car wash! We truly appreciate your business and look forward to providing you with excellent service again in the future.

April 18, 2025

Dealership Rating
Employee Rating

Jordan was very kind and friendly. Great service! We had no issues. Received oil change and tire rotation. More

by suefeb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Thank you for the 5-star review! Jordan is definitely a great asset to our team!

April 15, 2025

Dealership Rating
Employee Rating

They stood by their guarantee and made additional repairs that were not known during the original repair, at no additional cost to me. More

by brad.smith7294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Brad, thank you for the 5-star review!

April 10, 2025

Dealership Rating
Employee Rating

Very courteous staff and nice facility. Kept me updated when my truck was being serviced. More

by brdr94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Thank you for the 5-star review!

April 09, 2025

Dealership Rating
Employee Rating

Staff is always courteous, nice waiting area. Service is done in a timely manner. Checks to make sure everything is good. More

by tspencer05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Academy CDJR responded

Thank you for the 5-star review!

April 08, 2025

Dealership Rating
Employee Rating

They wash the car when finished and clean out the inside floors. Have refreshments and television to watch. On time with appointments. Pleasant to work with and be around. More

by rlrkempton42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Academy CDJR responded

Thank you for the 5-star review! We are thrilled to know you had a pleasant experience with us. Thank you!

1
...

Dealership Inventory (236 Vehicles)

used 2018 Jeep Renegade car, priced at $12,995
2018 Jeep Renegade
used
Black exterior
Automatic
Front-wheel Drive
used 2023 Jeep Wrangler 4xe car, priced at $36,788
2023 Jeep Wrangler 4xe
used
Silver Zynith Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Gladiator car, priced at $53,413
2025 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Jeep Grand Cherokee car, priced at $59,990
2024 Jeep Grand Cherokee
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Gladiator car, priced at $50,713
2025 Jeep Gladiator
new
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Jeep Grand Cherokee car, priced at $44,855
2025 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive