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Jorge Carpio
Jorge Carpio at INFINITI Stuart

Jorge Carpio

Service Advisor

INFINITI Stuart

3970 SE Federal Hwy
Stuart, FL 34997

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4.1
18 Reviews
4.1

18 Reviews

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18 Reviews of Jorge Carpio

August 08, 2025

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I have been bringing my car to infinity Stewart since I purchased it, I am very pleased with the services I received there. Jorge, my service advisor, was wonderful to work with. More

by debbie40t
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Recommend Dealer
Yes
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Aug 08, 2025

INFINITI Stuart responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ross Fitzsimmons Service Manager (772) 254-8222

August 01, 2025

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it was nice to bring my car in early in the morning and have the work I had done efficiently and professionally More

by Gwpeters1115
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Recommend Dealer
Yes
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Aug 01, 2025

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

July 30, 2025

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This has been a very disappointing visit. I will use Palm Beach next time. Still haven’t heard that my car is fixed for the second time. More

by BOB@STANDINGOVASTIONS.NET
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 02, 2025

INFINITI Stuart responded

Bob, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joshua Muir General Manager (772) 254-8222

July 18, 2025

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Jorge and the whole service team made my service experience simple and worry free. Thanks to the whole Stuart Infiniti team. More

by jgeraldino
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 18, 2025

INFINITI Stuart responded

Thanks for sharing your thoughts about your experience with INFINITI Stuart. We appreciate your business and hope to see you again soon! Ross Fitzsimmons Service Manager (772) 254-8222

July 17, 2025

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Poor communication. Had 11AM appointment. Service advisor never acknowledged me waiting in the showroom. After texting him that I was waiting there he still never came t More

by charliedatuna
Recommend Dealer
No

Other Employees Tagged: Jorge Carpio

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Jul 21, 2025

INFINITI Stuart responded

Charlie, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joshua Muir General Manager (772) 254-8222

July 16, 2025

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Friendly, informative and timely. Thank you. Walked into showroom and looked at latest models. Not a single sales person approached me. Could have started relationship for future new More

by debbie
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jul 16, 2025

INFINITI Stuart responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

July 12, 2025

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Scott, my service manager was absolutely amazing, and did everything in his power to make the stop in pleasant… I highly recommend him the surface center was clean, and everybody there seemed to be very hel More

by alphadogtraining
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2025

INFINITI Stuart responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ross Fitzsimmons Service Manager (772) 254-8222

July 11, 2025

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I'm always welcome and they treat my vehicle like it was theres. I really enjoy visiting the Infiniti dealership in Stuart More

by QVO86FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugh Jeffers

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Jul 11, 2025

INFINITI Stuart responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at INFINITI Stuart. Ross Fitzsimmons Service Manager (772) 254-8222

July 04, 2025

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Left my car for service in the morning. Received one text suggesting repairs and when I replied...I received no response. Then I tried reaching service and the manager from 2:30 until I More

by dimples9001
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Muir, Ajay Dhami, Hugh Jeffers, Tom Molnar, William Gerhold

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Jul 09, 2025

INFINITI Stuart responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Joshua Muir General Manager (772) 254-8222

July 03, 2025

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We had a pleasant experience with Infiniti of Stuart. We never felt pressure to make a decision at the moment. More

by markriv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Sanchez, Joshua Muir, David Iannacone

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Jul 03, 2025

INFINITI Stuart responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Joshua Muir General Manager (772) 254-8222

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