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Jose Favela
Jose Favela at Pedder Nissan

Jose Favela

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.7
188 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

188 Reviews

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188 Reviews of Jose Favela

April 02, 2026

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Employee Rating

Im pleased to know that all my questions were answered with provided evidence, Samuel has taken care of me before and done it again!! Great customer service! More

by George Figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Nuno

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Apr 06, 2026

Pedder Nissan responded

Thank you for your kind words! Providing excellent customer service is our top priority. We are glad to hear that Samuel was able to assist you and we look forward to continuing to take care of all your needs in the future.

March 25, 2026

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Employee Rating

They are very proficient when explaining detailed explanations to solutions as well as helping others when they have concerns More

by ravonchambers74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon , Christian Giurar

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Mar 28, 2026

Pedder Nissan responded

Thank you so much for your kind words! It's our team's passion to provide detailed explanations and assist with any concerns. We're glad you had a great experience with us! #CustomerSatisfaction

March 11, 2026

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Employee Rating

The service team is always amazing and go above and beyond to help with your vehicle needs More

by Lizsheehe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Mar 14, 2026

Pedder Nissan responded

Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.

February 20, 2026

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They are my family dealership for about 15 yrs they look out for me I’m a widow. 8 of those yrs. More

by applegate18801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Brian Cook, Gregg Velasco, Kody Voyles, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Feb 21, 2026

Pedder Nissan responded

Thank you for your loyal support over the past 15 years! We are honored to have you as part of our dealership family and will continue to take care of you as we have for the past 8 years.

February 11, 2026

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Employee Rating

I appreciate the knowledge and understanding of my vehicle that your mechanics have. So my trip there went very well and I appreciate their kindness. Thank you. More

by kerrydavis01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Nevarez , Chris

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Feb 14, 2026

Pedder Nissan responded

Thank you for the kind words! We are so pleased to hear that your experience with our mechanics was positive and that you felt well taken care of. Our team is dedicated to providing knowledgeable and friendly service to all of our customers. Thank you for choosing us for your vehicle needs!

February 03, 2026

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Employee Rating

Just want to say Jeremy at Nissan Pedder, Hemet he’s awesome. He was able to get me into a brand new car. I’m a satisfied customer..😊 More

by Carmen Conner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gordon , Jeremy and sales department

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Feb 07, 2026

Pedder Nissan responded

Thank you so much for your kind words! We pride ourselves on providing exceptional customer service and we are thrilled to hear that Jeremy was able to help you find the perfect new car. We are grateful for your business and can't wait to see you on the road in your new ride! 😊

January 26, 2026

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Employee Rating

Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 17, 2026

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Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Cook, Gregg Velasco, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 10, 2026

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Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Brian Cook, Gregg Velasco, Jose Cardoso, Kayla Nevarez, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

December 24, 2025

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Employee Rating

I like that going through my warranty company. \nOn their own , elected , with my complete agreement to not go with aftermarket parts More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

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Dec 27, 2025

Pedder Nissan responded

Thank you for your positive feedback! We are committed to providing top-quality services that align with your preferences. Thank you for trusting us and choosing to work with us through your warranty company.

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