Jose Valdes

Service rep was very helpful and nice about the service I received also got car back fast received also got car back fast More

by kenbrown841 Verified Customer Verified Customer

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I took my wrangler in for no running lights after 3weeks I finally got it back it stopped running the wire harness was incorrectly installed it fell out the distributor was broken the headlight unplugged th I finally got it back it stopped running the wire harness was incorrectly installed it fell out the distributor was broken the headlight unplugged the radio disconnected and finally the last straw the air bag light can on and it died . After 25 years of loving and maintaining my beloved jeep wrangler your service department killed it and I lost all hope of fixing it. I far as I am concerned you owe me a wrangler and I will never set foot on dealer ship ever again worse dealership ever close the doors please More

by diver1106 Verified Customer Verified Customer

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Poor communication between customer-Service Dept Car was in service dept for 6 weeks Totally Unexceptable !!! Inept in getting back to customers . Kept in the dark reg work or parts for repairs. Unreliable in service dept for 6 weeks Totally Unexceptable !!! Inept in getting back to customers . Kept in the dark reg work or parts for repairs. Unreliable and would not recommend to friends/family for any type of repairs or work on purchased cars at this facility. More

by navy7982 Verified Customer Verified Customer

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Very nice service center excellent experience. Thank you Shane Odom, Jose, and tech crew for the Great service work on my 2022 Ram 1500 4x4 Ecodiesel. Thank you Shane Odom, Jose, and tech crew for the Great service work on my 2022 Ram 1500 4x4 Ecodiesel. More

by robertsramsey61 Verified Customer Verified Customer

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Service was good but I was unhappy with the lack of communication by my service advisor. communication by my service advisor. More

by hunterlentine123 Verified Customer Verified Customer

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Jose & Nick did a great job of taking care of me; however, the Classic leather company didn’t fix the leather trim correctly and we will have to come again. however, the Classic leather company didn’t fix the leather trim correctly and we will have to come again. More

by jamesb26 Verified Customer Verified Customer

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Met my needs and/or concerns. We were given regular updates about the progress of our repair work. We were given regular updates about the progress of our repair work. More

by marylusalaja Verified Customer Verified Customer

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CDJR is an Organized, pleasant, efficient, attention to detail, communicating to customers, personable staff. They are customer oriented. Great place to have service on your vehicle. detail, communicating to customers, personable staff. They are customer oriented. Great place to have service on your vehicle. More

by debrahebertkabat Verified Customer Verified Customer

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My car had a check engine light on, so I brought it to the dealer CDJR. They looked at it and it required a special pump, this pump was not in stock and it looked like they were going to wait three days t the dealer CDJR. They looked at it and it required a special pump, this pump was not in stock and it looked like they were going to wait three days to get another one. A day and a half later, they called me said my car was ready. I really appreciate getting my little girl back Thanks so much More

by JOELOTTO Verified Customer Verified Customer

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I think the waiting room needs some updating. The booths are torn & look very bad. The booths are torn & look very bad. More

by MrsCTM Verified Customer Verified Customer

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