Jose Virgen

Listened to my concern and discussed their finding so I could make a good decision could make a good decision More

by janhopkins4177 Verified Customer Verified Customer

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I always going to the Honda dealer at Jonesboro for my service’s car because their staff is respectful and responsive. Their job is excellent and take time for us. service’s car because their staff is respectful and responsive. Their job is excellent and take time for us. More

by Dandelion Verified Customer Verified Customer

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Had to order a part, so it’ll be in the following Monday still haven’t heard back from him. This has been two weeks. still haven’t heard back from him. This has been two weeks. More

by jay Verified Customer Verified Customer

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I want to take a moment to genuinely commend the service advisor and the entire service staff at this Honda dealership, because the experience I had was nothing short of excellent from start to finish. Fro advisor and the entire service staff at this Honda dealership, because the experience I had was nothing short of excellent from start to finish. From the moment I arrived, I was greeted promptly and treated with professionalism and respect. My service advisor was incredibly knowledgeable, patient, and transparent throughout the entire process. They took the time to clearly explain what my vehicle needed, what could wait, and what was most important—without ever making me feel pressured or talked down to. That level of honesty is rare and deeply appreciated. What stood out the most was the communication. I was kept informed at every step, whether it was updates on diagnostics, timelines, or cost estimates. There were no surprises when it came time to pick up my vehicle, and everything that was discussed beforehand was followed through exactly as promised. The service staff as a whole worked efficiently and professionally. You can tell this is a well-run team that takes pride in their work. My vehicle was returned in great condition, the work was done right the first time, and it was completed within the expected timeframe. Even small details—like how organized everything was and how clean my car was upon return More

by Bb Verified Customer Verified Customer

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Charge me $173 to tell me that my battery was bad and I asked why I was charged a diagnostic fee. They said it was routine and policy. I call for a week straight to get a copy of that diagnostic emailed to asked why I was charged a diagnostic fee. They said it was routine and policy. I call for a week straight to get a copy of that diagnostic emailed to my email address and I still do not have the diagnostic of my car what I paid for if someone could give me a call so I'm able to get that information that would be great. My number is 662-701-9730 More

by chantil.brown Verified Customer Verified Customer

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Totally Awesome! Very efficient! Professional and Superb Work! The Service Team is very Attentive to my vehicle's needs. I appreciate them looking out for our Safety. Very efficient! Professional and Superb Work! The Service Team is very Attentive to my vehicle's needs. I appreciate them looking out for our Safety. Thank You! More

by Myhonda Verified Customer Verified Customer

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Joseph took great care of me and followed all requests that I asked him to take care of during my visit. that I asked him to take care of during my visit. More

by lauren.webb Verified Customer Verified Customer

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Customer service was excellent and precise and very friendly and helpful. I would definitely recommend others to come there for tservices needed for the vehicle. friendly and helpful. I would definitely recommend others to come there for tservices needed for the vehicle. More

by KAREN_CLEGG77 Verified Customer Verified Customer

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The service was efficient, friendly, done in a timely manner. Now you have fifteen words! manner. Now you have fifteen words! More

by shawnamatt55 Verified Customer Verified Customer

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Jose did an excellent job and should be commended on how well he communicated with me along with his friendly and positive attitude. well he communicated with me along with his friendly and positive attitude. More

by Richard Verified Customer Verified Customer

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