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Joseph Gilmore

Overview Reviews (108) Inventory (81)

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Joseph Gilmore

Sales & Leasing Consultant

Piazza Acura of West Chester

1350 Wilmington Pike
West Chester, PA 19382

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5.0

108 Reviews

Overview Reviews (108) Inventory (81)

Dealership Experience

8 yrs, 9 mos

Industry Experience

8 yrs, 9 mos

5.0

108 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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108 Reviews of Joseph Gilmore

September 12, 2025

Dealership Rating

Employee Rating

Excellent customer service. No games or pressure. Much appreciated. Will likely be a repeat customer. No games or pressure. Much appreciated. Will likely be a repeat customer. More

by DCRIBBEN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Sep 15, 2025 -

Piazza Acura of West Chester responded

Thank you for your kind words! We're glad to hear your experience was smooth and pressure-free. We appreciate your business and look forward to serving you again at Piazza Acura of West Chester. Safe travels!

September 06, 2025

Dealership Rating

Employee Rating

Joseph was a great help and treated right away and also helped when i had a tight schedule to get the car. Great environment and people here! helped when i had a tight schedule to get the car. Great environment and people here! More

by OWENCOX505

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 08, 2025 -

Piazza Acura of West Chester responded

We're glad you felt supported by Joseph and the team here at Piazza Acura of West Chester. Enjoy your new car, and see you next time!

July 07, 2025

Dealership Rating

Employee Rating

Great Service with attentiveness to detail. Everyone pitched in to make sure we got exactly what we wanted. Everyone pitched in to make sure we got exactly what we wanted. More

by Michevans89

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown, Mark Deaver

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Jul 08, 2025 -

Piazza Acura of West Chester responded

Hi Miche, thank you for sharing your experience with our team! We appreciate your business, and we hope to see you again at Piazza Acura of West Chester!

June 30, 2025

Dealership Rating

Employee Rating

Online and in person experience was wonderful and easy. Appreciated the seamless and stress free purchase of my new vehicle. Appreciated the seamless and stress free purchase of my new vehicle. More

by Rkm

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Angela Brown, Omar Haque

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Jul 01, 2025 -

Piazza Acura of West Chester responded

We're delighted to hear that your experience with Piazza Acura of West Chester was seamless and stress-free! Thank you for choosing us, and enjoy your new vehicle!

June 29, 2025

Dealership Rating

Employee Rating

Joe Gilmore was very thorough and helpful. We appreciated his honesty. Thank you very much. We appreciated his honesty. Thank you very much. More

by SHRADERJM823

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 01, 2025 -

Piazza Acura of West Chester responded

Thanks for the rating! We're glad you had a great experience! - Piazza Acura of West Chester

June 18, 2025

Dealership Rating

Employee Rating

Hard sell on warranty and repeatedly lowered the cost after we declined. This left us with a concern for the business ethics of the management representative. Joe, The sales person was very good howeve after we declined. This left us with a concern for the business ethics of the management representative. Joe, The sales person was very good however. More

by Kwjones86

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Jun 19, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience. We appreciate the positive feedback about Joe, and we're sorry to hear that the warranty discussion left a negative impression. Your concerns regarding business ethics are important to us, and we will address this internally. Please reach out to us directly at (610) 399-9500.

June 06, 2025

Dealership Rating

Employee Rating

Joe was very knowledgeable and patient with us during the purchase of our MDX. He thoroughly went through the car upon delivery. We would definitely recommend him to anyone interested in buying an Acura. purchase of our MDX. He thoroughly went through the car upon delivery. We would definitely recommend him to anyone interested in buying an Acura. It was a pleasure working with Jim! More

by LUVTOCOOK4

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 09, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience with Joe and Jim at Piazza Acura of West Chester! We're delighted to hear that their knowledge and patience made the purchase process enjoyable. Enjoy your new MDX, and we appreciate the recommendation!

June 06, 2025

Dealership Rating

Employee Rating

This is my third Acura. ❤️love these cars. ❤️love the comfort of my RDX I feel very safe on my journeys while driving ❤️love these cars. ❤️love the comfort of my RDX I feel very safe on my journeys while driving More

by CHRISSYMAR23

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 09, 2025 -

Piazza Acura of West Chester responded

Chrissy, we're delighted to hear that you're enjoying your third Acura and feeling safe on the road with your RDX! Thanks for choosing Piazza Acura of West Chester. Safe travels ahead!

June 03, 2025

Dealership Rating

Employee Rating

This dealership was able to work with me and provide me with what I wanted with what I wanted More

by CMB2580

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Deaver, Megan Kinney

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Jun 04, 2025 -

Piazza Acura of West Chester responded

Thank you for the kind review! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Piazza Acura of West Chester Team

May 28, 2025

Dealership Rating

Employee Rating

My wife was looking for a specific RDX. Worked with Joe and even though we were out of state, everything went smoothly. Would certainly recommend Piazza and Joe. Worked with Joe and even though we were out of state, everything went smoothly. Would certainly recommend Piazza and Joe. More

by HOAKEY81

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

May 29, 2025 -

Piazza Acura of West Chester responded

Thank you for sharing your experience! We're delighted to hear that Joe and the Piazza Acura of West Chester team made everything smooth, even from out of state. We appreciate your recommendation and hope your wife enjoys her new RDX!

Dealership Inventory (81 Vehicles)

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All-wheel Drive

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$54,400

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All-wheel Drive

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$44,445

2025 Acura RDX

used

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All-wheel Drive

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2025 Acura ADX | new

$45,950

2025 Acura ADX

new

Platinum White Pearl exterior

Automatic

All-wheel Drive

$45,950

View Vehicle Details

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2026 Acura MDX | new

$64,350

2026 Acura MDX

new

Liquid Carbon Metallic exterior

Automatic

All-wheel Drive

$64,350

View Vehicle Details

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2025 Acura Integra | new

$39,195

2025 Acura Integra

new

Lunar exterior

Automatic

Front-wheel Drive

$39,195

View Vehicle Details

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