Josh Burbank

My car broke down on the side of the interstate almost 6 hours from home, and what started as a stressful, overwhelming day turned into a powerful reminder that kindness and integrity still exist — thanks t hours from home, and what started as a stressful, overwhelming day turned into a powerful reminder that kindness and integrity still exist — thanks to the incredible team at Marianna GMC and Chevy. From the moment I walked in, feeling defeated and stuck, LeeAnn in the service department went above and beyond. Not only did she keep in touch throughout the entire process, she even offered to bring my mother and me to a hotel after her shift — knowing Enterprise was closed and Uber wasn’t available in the area. That kind of personal care is rare. Lane, the technician, stepped away from what he was doing to inspect my vehicle right away, so I wouldn't be left in limbo. Once my new transmission arrived, he completed the repair in less than two days and even offered to take care of an oil change I needed. Michael, the General Sales Manager, wasn’t content with just knowing we had a place to stay — he went out of his way to ensure I wasn’t stranded and helped get me into a vehicle that would get us home safely. That level of leadership and compassion is truly extraordinary. Joshua also made sure everything was smooth with the paperwork and even double-checked the loaner vehicle when I thought I had misplaced my license. A lot of dealerships only go out of their way if they think a sale is guaranteed — that was not the case here. This team didn’t hesitate to help me just because I was a person in need. Their support came from a place of genuine care, not a sales quota. What could’ve been a nightmare was made bearable — even redemptive — because of the way this team took care of us. I will never forget the empathy, professionalism, and effort shown by everyone involved. If you want to be treated like a person, not a number, this is the place to go. Thank you, Marianna GMC and Chevy, from the bottom of my heart. More

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This dealer is a great place to deal with. I bought this vehicle from them and they do a great job of servicing it I bought this vehicle from them and they do a great job of servicing it More

by jmstandland Verified Customer Verified Customer

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Always a great experience Edwin is the best! ! Was done in a timely manner. Will definitely be back ! Was done in a timely manner. Will definitely be back More

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The salesman got the truck l wanted but communication wasn't to my liking Scheduled appointment and did not have part when I showed up wasn't to my liking Scheduled appointment and did not have part when I showed up More

by lunkerlynn Verified Customer Verified Customer

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Great service thank you very much she had a good attitude and a pleasant smile that is so important and a pleasant smile that is so important More

by lbeboone Verified Customer Verified Customer

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Great friendly and quick service, great atmosphere and just a great experience all in all just a great experience all in all More

by brandtspooned Verified Customer Verified Customer

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Had a great experience with all involved at this dealership Mark wend above and beyond to help me. dealership Mark wend above and beyond to help me. More

by TIM@HOLMESTOOL.COM Verified Customer Verified Customer

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Everyone was very friendly and professional. The work on my car was outstanding. My thanks to everyone. The work on my car was outstanding. My thanks to everyone. More

by NOEMAIL21 Verified Customer Verified Customer

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Paul was awesome! ! We had the best experience and would recommend them to our friends and family ! We had the best experience and would recommend them to our friends and family More

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Purchasing our new Tahoe was the best car buying experience we've had to date. Managment = Michael John is an exceptional, proven leader who understands the organization from sales, to finance, t experience we've had to date. Managment = Michael John is an exceptional, proven leader who understands the organization from sales, to finance, to service... Sales = Tiffany is a delight! Her knowledge and love of the product is obvious. She takes time to know the customer and makes the connections occur for a smooth sale. Finance = Glenn is a straight shooter; exactly what I like with finance personnel. Overall Staff = The showroom team and service staff have great comradery which is quite evident. Comes back to the leadership of Michael John. Great job Team Marianna...Go Bulldogs (local High School not some has been in Athens:-)) Robert and Faith G More

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