Josh Chase

If you want to be treated like family at Don Ayers Acura then ask for Suni. It was a cold,windy, and snowy day. Suni worked with us to help us find the perfect car for us. We drove a few cars then decide then ask for Suni. It was a cold,windy, and snowy day. Suni worked with us to help us find the perfect car for us. We drove a few cars then decided on the 1st car Suni recommended to us. Suni was interested in us and what we wanted. Her patience and explaining how the car’s equipment worked was excellent. After we had finished our purchase Suni no longer felt like a salesperson. The feeling was more a good friend or maybe even Family!! Hope your experience is as great as ours was at Don Ayers Acura. Scott D More

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I had the absolute best experience trading in my Acura Integra and purchasing a 2025 Acura ADX Aspec Advance SUV. Even though my Integra was two years old and thus was subject to steep depreciation, the Integra and purchasing a 2025 Acura ADX Aspec Advance SUV. Even though my Integra was two years old and thus was subject to steep depreciation, the sales manager Josh Chase offered me a more than fair value as a trade in. My salesperson Nick Randazzo spent a lot of time with me and answered numerous questions (via text) for a few weeks before I came into the dealership test to drive the vehicle. Nick is the paradigm of professionalism! He is friendly, informative and patient. Josh Chase gave me an exceedingly fair price on the new ADX which then allowed me to load up on some great accessories for the vehicle. Charles Romulus who is finance manager patiently explained the fine details of the vehicle service contracts and tire/wheel warranty, etc. This Acura dealership is truly the best and all the people there are so good to me and my dog! Thank you all for making this sale such a great experience. I do want to thank Mike Craig, the general manager of the dealership, for running a first-rate dealership! It truly starts at the top! The ADX is a great vehicle. More

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Great customer service, helped me a lot on figuring out what car was best for me ! what car was best for me ! More

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Amazing customer service ! Left very pleased and love the new vehicle from christen and the rest of the team Left very pleased and love the new vehicle from christen and the rest of the team More

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Cristian was amazing, he helped my wife & myself with the entire process with our new Mini Cooper. He explained all our questions and provided fantastic customer service, I highly recommend coming here, ever entire process with our new Mini Cooper. He explained all our questions and provided fantastic customer service, I highly recommend coming here, every one was super friendly. I will definitely come back again in the future and choose Cristian again. I highly recommend to buy here. More

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First class experience. Worth the drive from Michigan. Great selection, great service and great people. Highly recommend! Worth the drive from Michigan. Great selection, great service and great people. Highly recommend! More

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Nick made the buying process so easy. Anytime we had a question he got back to us very quickly. Best experience ever. Anytime we had a question he got back to us very quickly. Best experience ever. More

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Nick was prompt and inviting and Josh was exceptional and welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a welcoming. Josh worked hard on the trade and pricing and was always available. Our experience in financing was excellent! They worked hard to find a good rate and fit for us and the whole process moved quickly. We also had 4 other people that greeted us and offered to help in any way. Josh also followed up on a small concern I had with the vehicle I purchased, and took care of it before I even left. Being in sales my whole career, there are 5 key items that I always look for when making a purchase, because it's always expexted of me. 1- Greeting, Were we promptly greeted, and both adressed with a hand shake, both husband and WIFE. Never assume that the husband is the money person and decision maker. Always asked names of individuals and remember them. Always introduce yourself and welcome us to your dealership, by name. I am pleased to say that all three of these steps were accomplished. Nick greeted us within one minute of arrival on the lot and Josh introduced himself within 5 minutes of going inside, without being prompted. - A + 2- Listening to our needs and pointing us in the right direction, not what they wanted to sell. I give Nick and Josh credit here again, but ultimately my wife trumped them both and found my car. In all defense to the dealership, we have been married 30 years and she knew exactly what worked for me, size, comfort, affordability, safety, and performance. The dealership only new me for a few minutes and did a great job - A ( A + wife Lol ) 3- Product Knowledge- Great job here from the team. This was NOT a new vehicle from their OEM line, so it was foreign to them as it was us. They thourouly researched the vehicle prior to listing it and had a great handle on it's history. They then did a car cerification through something similar to Carfax. The report came back very solid, allowing them to put a GREAT extended 100,000 mile warranty on the vehicle. This gave me great confidence in making our decision.-A+ 4- Dealer reputation - Excellent! Read reviews. They live up to what they project to the general public. I hope this adds to their positive reception from our community. They WANT to earn your business here and try above and beyond to not drop the ball. There are several dealerships in our area that consider a prospective buyer privileged to be in their dealership, not the other way around. -A + 5- Follow up after the sale- Excellent, 3 calls, 3 textxs from Salesman. Multiple follow up from Josh and Finance.-A + Overall - Would definitely purchase again and send others to purchase, without reservation. Excellent process from srart to finish! Save money, time, the run around, and purchase a solid dependable vehicle from Great People, come to Don Ayers, you wont be disappointed ! Dave Smith Senior Executive Sales, 25 years More

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Literally so happy and satisfied nick was an amazing sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly sales person and I’m so glad he was honest and had me wait just a little longer! Motivated me to make life choices such as pay off all my debt! Truly feel I didn’t just leave Acura as a customer but a friend! More

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Nick was great. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs. I really appreciate his persistence which was professional and not aggressive. At the end I got a great vehicle that met my needs. More

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