Josh Ficken
Josh Ficken at Robert Brogden's Hays GMC

Josh Ficken

Sales & Leasing Consultant

Robert Brogden's Hays GMC

108 E 13th St
Hays, KS 67601

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5.0
27 Reviews

Josh has been in the automobile business for over 5 years, and his ability to connect with his customers is unparalleled. His ready smile sets people at ease. Friendly and honest communication are what being a people person is all about and so many of Josh’s customers become like friends and family to him. Married with 2 children and way too many dogs, Josh loves the Kansas City Chiefs, sports, and when he is not at work, he can be found in the great outdoors. Fishing and hunting are part of Josh’s life and serve as a counterpoint to his wealth of product knowledge and technological savvy where automobiles are concerned. It all adds up to happy customers who are comfortable with the technology aboard their new vehicles. All part of a satisfying experience for customers and the reason Josh smiles so easily.

5.0

27 Reviews

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27 Reviews of Josh Ficken

May 20, 2026

Dealership Rating
Employee Rating

Sales team did a great job helping my wife and I find our family vehicle! More

by berrymr10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Kalor Moore

May 20, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback, Berry! I’m thrilled to hear that we were able to assist you and your wife in finding the perfect family vehicle. I appreciate your support and we hope to see you again soon! Regards, Chad Staab, Sales Manager

May 18, 2026

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Always reliable in their thorough examination of the car. Also, will look for best buy in tires. More

by bobbiemartine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2026

Robert Brogden's Hays GMC responded

Thank you for your feedback, Bobbie! I appreciate your kind words about our thorough examination process and our commitment to finding the best tire options for you. At Robert Brogden's Hays GMC, our team strives to provide reliable service and support. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to seeing you again! Regards, Scott Wasinger, Service Manager

March 22, 2026

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Had a great. Experience, friendly staff and great salesman Austin! Worked with us to get what we wanted to the best of their ability More

by jomcd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab , Austin Gilbert

Mar 22, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful review, Jom! I'm thrilled to hear that you had a great experience with our friendly staff and that Austin was able to assist you in finding exactly what you wanted. At Robert Brogden's Hays GMC, we strive to provide the best service possible. We hope to see you again soon! Regards, Chad Staab, Sales Manager

February 07, 2026

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Josh was very knowledgeable, polite, and extremely helpful in explaining the vehicle operation to us. He explained it in terms an elderly person could understand. More

by 19470
Recommend Dealer
Yes
Feb 07, 2026

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm thrilled to hear that Josh provided you with such knowledgeable and helpful service at Robert Brogden's Hays GMC. Our team always strives to ensure our customers fully understand their vehicle's operation, and it's great to know that he was able to communicate effectively. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

December 17, 2025

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I can usually get an appointment within a day or two, everyone is pleasant on arrival, and I am ALWAYS kept informed if any additional work is necessary either at that time or in the near future. More

by mleas44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2025

Robert Brogden's Hays GMC responded

Thank you! I am glad you can get appointments quickly and that our team keeps you informed. We appreciate you choosing Robert Brogden’s Hays GMC and look forward to serving you again. Regards, Scott Wasinger, Service Manager

December 17, 2025

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Employee Rating

Great and quick experience said I needed a truck. It was ready to go for me when I got there less than 24 hours drove home with the new truck. More

by scox7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2025

Robert Brogden's Hays GMC responded

Thank you for your review! I am thrilled to hear you had a great and quick experience at Robert Brogden's Hays GMC. It's great that your new truck was ready to go when you arrived. We appreciate your business and look forward to seeing you again. Enjoy your new truck! Regards, Chad Staab, Sales Manager

November 29, 2025

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Pretty good sales experience once we cut through the regular sales pitch and got down to business More

by wfrost0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 29, 2025

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us! I appreciate your feedback and am glad to hear that you had a good sales experience at Robert Brogden's Hays GMC. If you have any further suggestions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again! Regards, Chad Staab, Sales Manager

August 27, 2025

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Employee Rating

We enjoyed all the people we came in contact with. Everyone was very helpful. we maybe rushed into buying becaused we didn 't hasle with them over trying to talk them down any on the trade!!! We ar More

by gmsmiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Pflaum, Cade Gerhard , Ethan McLaughlin, Melanie Vargas

Aug 27, 2025

Robert Brogden's Hays GMC responded

Thank you for your feedback! I'm glad to hear you enjoyed your experience and found our team at Robert Brogden's Hays GMC helpful. It's understandable to feel rushed sometimes during the buying process. If you're missing any options or have questions about your new vehicle, please feel free to reach out. We’re here to assist you and ensure you’re completely satisfied with your purchase. We look forward to seeing you again! Regards, Chad Staab, Sales Manager

August 09, 2025

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Everyone we visited with were all very helpful. We really enjoy talking to and visiting with our salesman Josh . If he can't answer our question he will find out the answer and get back with us. More

by gmsmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kalor Moore , Don't know name but worked hard Friday getting our running boards on.

Aug 10, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I am thrilled to hear that you found our team helpful and enjoyed your time with Josh at Robert Brogden's Hays GMC. It's great to know that he provided you with excellent support and communication. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager

July 13, 2025

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Employee Rating

The staff especially Josh Ficken were excellent, very nice and polite. Made you feel ar ease. The vehicle was as advertised and was waiting for me when I arrived to test drive it More

by bnrgh1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Staab, Kalor Moore

Jul 14, 2025

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! We’re thrilled to hear that Josh and our team at Robert Brogden's Hays GMC made you feel at ease during your visit. It's great to know that the vehicle met your expectations and was ready for your test drive. We appreciate your feedback and look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

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