Josh Johnson

This dealership is straight up awful. Cannot wait to get rid of this car just so I don’t have to deal with anyone or anything at this place ever again. Every interaction since I drove o Cannot wait to get rid of this car just so I don’t have to deal with anyone or anything at this place ever again. Every interaction since I drove out of the lot has been terrible. More

by CMACRNA33 Verified Customer Verified Customer

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By far the best dealership I've worked with. Everyone there is very nice, responsive, accommodating, and competent. I highly recommend. Everyone there is very nice, responsive, accommodating, and competent. I highly recommend. More

by SWIG24 Verified Customer Verified Customer

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Overpriced and damaged my vehicle while getting serviced. The Manager left before a scheduled appointment. The Manager left before a scheduled appointment. More

by KARENKNOEPP Verified Customer Verified Customer

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They got me in without an appointment and corrected the recall within 2.5 hours. Also provided next service recommendations. recall within 2.5 hours. Also provided next service recommendations. More

by Tfasteson Verified Customer Verified Customer

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Took my car in for a state inspection. The employees and service are great. Very friendly and knowledgeable. Couldn't recommend this dealer anymore. The employees and service are great. Very friendly and knowledgeable. Couldn't recommend this dealer anymore. More

by PETER81 Verified Customer Verified Customer

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Great Team Excellence Service I would highly recommend. Quick efficient work knowledgeable technicians who answered all my questions Quick efficient work knowledgeable technicians who answered all my questions More

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What a great experience from start to finish. From the vehicle selection, informative and transparent staff to the sign and drive. I would definitely recommend Maserati Alfa Romeo of Wilmington From the vehicle selection, informative and transparent staff to the sign and drive. I would definitely recommend Maserati Alfa Romeo of Wilmington to anyone who’s considering treating themselves to a car of great caliber. More

by YIANTSELIS05 Verified Customer Verified Customer

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Bad customer service, price inconsistent, profiling customers, poor communication, worst experience. I have done my previous maintenances at FC Kerbec of New Jersey. Front and back break service is pri customers, poor communication, worst experience. I have done my previous maintenances at FC Kerbec of New Jersey. Front and back break service is priced at approximately $2000 for each. I was shocked at main line Maserati this lady gave me the prices of $2000 for the back breaks, and $4200 for the front breaks. I was surprised to see they have an English teacher Mike who wanted to teach me that “service required” light only means oil change service. As if breaks change is not a service. The lady service advisor: AMANDA wanted to hold my wife’s car hostage by stating that the car won’t be released because it’s not safe to be driven. Maserati could not let my wife drive off. Until a manager name Josh came and sorted out. This fellow had the most comprehensive and golden communication skill, Problem solving, and most of all respect toward a stranger. I have never felt belittled as I did communicating with Mike. He was very dismissive, ordered my wife live and walked away without attempting to clarify the issue that arose. More

by PATRICK_MATE Verified Customer Verified Customer

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Picked up vehicle kept us informed, found bad battery, sent car back next day. JUST GREAT SERVICE. sent car back next day. JUST GREAT SERVICE. More

by 49AZAIN Verified Customer Verified Customer

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Customer service was excellent and Josh was extremely helpful and understanding with my concerns pertaining to my Alfa Romeo Tonale! helpful and understanding with my concerns pertaining to my Alfa Romeo Tonale! More

by EPDOFFICER Verified Customer Verified Customer

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