Excellent, easy process once we picked a car.
Josh Kemper was very welcoming great to work with.
Josh Kemper was very welcoming great to work with.
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by Leighannobrien7
Nov 29, 2025 -
City Volkswagen of Evanston responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Sam Lotta
General Manager
slotta@cityautogroup.com
We had the pleasure of working with Josh when purchasing
our car. He was great! Very knowledgeable and personable. We look forward to working with him again.
our car. He was great! Very knowledgeable and personable. We look forward to working with him again.
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by emh41182
Nov 25, 2025 -
City Volkswagen of Evanston responded
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Evanston!
Sam Lotta
General Manager
slotta@cityautogroup.com
Josh was incredible to work with!
We were buying from Alabama and needed someone we could work with long distance. He was an awesome communicator and so quick to respond and help howe
We were buying from Alabama and needed someone we could work with long distance. He was an awesome communicator and so quick to respond and help however he could. I can't recommend him enough!
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by danease
Nov 16, 2025 -
City Volkswagen of Evanston responded
Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience.
Sam Lotta
General Manager
slotta@cityautogroup.com
Josh kemper is an excellent person and in business wise,
he had explained all the process and I give him 5 stars . Thank you Josh
Sincerely,
Eddison Zomayah
he had explained all the process and I give him 5 stars . Thank you Josh
Sincerely,
Eddison Zomayah
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by Eddisz
Nov 14, 2025 -
City Volkswagen of Evanston responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Evanston.
Sam Lotta
General Manager
slotta@cityautogroup.com
Josh and Marcus were excellent in helping me decide what
car was best for me, highly recommend them and this dealership!
car was best for me, highly recommend them and this dealership!
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by Adenike
Nov 12, 2025 -
City Volkswagen of Evanston responded
Thank you so much for choosing City Volkswagen of Evanston! Please let us know if we can be of any more assistance.
Sam Lotta
General Manager
slotta@cityautogroup.com
Josh was very easy to work with, he had great follow up,
and remembered important details about our inquiry. Plus, he knew my kids’ names and connected with them which really means a lot to me. He was hones
and remembered important details about our inquiry. Plus, he knew my kids’ names and connected with them which really means a lot to me. He was honest when he didn’t have an answer for us but knew who could help. We were happy to work with him and love our Certified VW purchase.
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by ecartier
Nov 11, 2025 -
City Volkswagen of Evanston responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Sam Lotta
General Manager
slotta@cityautogroup.com
Customer Focused, efficient, friendly, attentive,
knowledgeable, easy to work with, good follow up, good selection
knowledgeable, easy to work with, good follow up, good selection
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by rosemarie
Oct 31, 2025 -
City Volkswagen of Evanston responded
Thanks for your feedback on your recent visit to City Volkswagen of Evanston. It's great to hear that we were able to assist you and that you had such a positive experience.
Sam Lotta
General Manager
slotta@cityautogroup.com
I had an excellent experience working with Josh Kemper at
City Volkswagen. From start to finish, they were patient, knowledgeable, and never pushy. They took the time to answer all my questions and made sure
City Volkswagen. From start to finish, they were patient, knowledgeable, and never pushy. They took the time to answer all my questions and made sure I felt confident in my decision. I truly appreciate their honesty and professionalism. I’d highly recommend asking for [Name] if you’re looking for a smooth and stress-free car-buying experience!
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by Sea.roberts
Oct 29, 2025 -
City Volkswagen of Evanston responded
Thank you for choosing City Volkswagen of Evanston. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sam Lotta
General Manager
slotta@cityautogroup.com
City Volkswagen of Evanston are very Professional,
hospitable, patient and transparent! They are willing to work with you!
hospitable, patient and transparent! They are willing to work with you!
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by natalietaylor71
Oct 26, 2025 -
City Volkswagen of Evanston responded
Thanks for sharing your thoughts about your experience with City Volkswagen of Evanston. We appreciate your business and hope to see you again soon!
Sam Lotta
General Manager
slotta@cityautogroup.com
We absolutely loved working with Josh to purchase our new
vehicle. He was very knowledgeable and told us all the necessary details about the car we were looking at. He made the car buying process easy and fu
vehicle. He was very knowledgeable and told us all the necessary details about the car we were looking at. He made the car buying process easy and fun! Highly recommend Josh and the dealership!
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by lester
Oct 17, 2025 -
City Volkswagen of Evanston responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sam Lotta
General Manager
slotta@cityautogroup.com