Josh Malone

Unfortunately, I won’t be returning. Complimentary services are important to me, The lack of attention to something so simple reflects poor management. And this location consistently mis Complimentary services are important to me, The lack of attention to something so simple reflects poor management. And this location consistently missed the mark. Very limited coffee, no sugar, no hot chocolate and no water. Not once but twice within 2 weeks. Keep in mind it was -6° in January. The least they could do for waiting customers was go to Fairplay, which is less than a mile from the dealer ship to get sugar. Dont expect complimentary refreshments at the Oaklawn location. Go to Countryside or City VW. They never miss! More

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They are very slow and unprofessional each time they promise something they don’t deliver it ! I wait way longer than they say I will ! They also try to tack on unnecessary charges to your bill as if yo promise something they don’t deliver it ! I wait way longer than they say I will ! They also try to tack on unnecessary charges to your bill as if you won’t recognize them ! More

by WNG6 Verified Customer Verified Customer

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Work done on time and as specified. . Pricing up front . Service staff helpful Waiting room comfortable. . Pricing up front . Service staff helpful Waiting room comfortable. More

by DR.P.AMIN Verified Customer Verified Customer

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This place was awesome James was a major help in my last minute booking and got me to and from work minute booking and got me to and from work More

by Jthom Verified Customer Verified Customer

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Quick service spoke well and clear made sure I understood charges and all of the service clearly was very satisfied with the customer service keep it up!! charges and all of the service clearly was very satisfied with the customer service keep it up!! More

by AARONCAMERON0 Verified Customer Verified Customer

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Was done on time with great quality. Thanks to everyone at volkswagen. Have a great day Thanks to everyone at volkswagen. Have a great day More

by Paul Verified Customer Verified Customer

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Everything was okay until I realized I was missing all my air fresheners from my car. air fresheners from my car. More

by alvarezlluvia15 Verified Customer Verified Customer

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The person actually helping me was very helpful. It was actually the manager that stated “well it’s optional if you don’t like the price don’t get it!” Ive gone to several dealers where the service It was actually the manager that stated “well it’s optional if you don’t like the price don’t get it!” Ive gone to several dealers where the service department always try’s to help out the customer. This manager wasn’t trying to help anyone and based on my observation and seeing him interact with other customers this is definitely a common occurrence. More

by antoniodelao90 Verified Customer Verified Customer

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everyone was very friendly there was in and out and less time you could imagine buying a car time you could imagine buying a car More

by Sarah@7676 Verified Customer Verified Customer

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Is an excellent place to get a vehicle always great advance service I would recommend this place to everyone. advance service I would recommend this place to everyone. More

by TAY115.AW Verified Customer Verified Customer

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