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Josh Mills
13 Reviews
13 Reviews
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13 Reviews of Josh Mills
December 04, 2025
The service department, from the manager to the techs seem to be incompetent and poorly trained in there profession! My 2025 Wagoneer has been 6x for the same issue, or a separate issue created by them w seem to be incompetent and poorly trained in there profession! My 2025 Wagoneer has been 6x for the same issue, or a separate issue created by them while attempting to fix the original problem! Nobody is service seems to know what to do orv hope to resolve the issue! They really give Huston a black eye, because besides the service department, sales was a really good experience! I would have gave them Zero Stars if I could cause they really aren’t good at there profession in the service department! Also very poor communication between them and customer! More
by Tony
Verified CustomerOther Employees Tagged: Eric is tech very poor attitude
December 03, 2025
Always polite, responsive to customer needs. Service department is experienced and trustworthy. I highly recommend this dealer for service and purchases. Service department is experienced and trustworthy. I highly recommend this dealer for service and purchases. More
by kmalie
Other Employees Tagged: Arturo Chavez
November 28, 2025
I’ve done my best to take my car to this service center for everything. Last time, the technician came out to tell me that my engine air filter and brake fluid needed replacement. I had gotten those done 2 for everything. Last time, the technician came out to tell me that my engine air filter and brake fluid needed replacement. I had gotten those done 2 months prior so I was disillusioned to the idea of bringing my car back. This time I had a major maintenance milestone so I gave you guys a shot again. I made sure to pick a different advisor that I’d seen but never picked before. This did the trick, Arturo made sure to communicate the services needed, recommended, and mechanic’s notes. I thank him for not hitting me with a sales pitch, but still informing of what needs to come next. More
by ferdprime
Other Employees Tagged: Arturo Chavez
November 14, 2025
There was no communication. Did not return phone calls. Took two weeks to complete the repair after two failed attempts earlier. Vehicle was dirty when we finally picked it up. Did not return phone calls. Took two weeks to complete the repair after two failed attempts earlier. Vehicle was dirty when we finally picked it up. Less tag 9,000 miles on vehicle and it has been in their shop for over 30 days. They really don’t care More
by hancockcitrus
Other Employees Tagged: Arturo Chavez
October 22, 2025
The service department wasn’t honest with us after waiting 4 hrs for the repair to be completed!! Thankfully before we left my husband checked the piece that was supposed to be worked on and Arturo s waiting 4 hrs for the repair to be completed!! Thankfully before we left my husband checked the piece that was supposed to be worked on and Arturo said it was all fixed, but it wasn’t. So we had to make another appointment. So needless to say my husband wasn’t impressed from the get go! I’ve shortened this story, but hopefully you get the drift. More
by junehopper5
Other Employees Tagged: Arturo Chavez
October 15, 2025
I came in for an oil change that was it. He told me they were running behind a little maybe hour hour and a half. I was there three hours and I had an appointment for 9:15 in the morning. I He told me they were running behind a little maybe hour hour and a half. I was there three hours and I had an appointment for 9:15 in the morning. I left at 12:15 in the afternoon. More
by hippy2165
Other Employees Tagged: Arturo Chavez
October 15, 2025
Spent 6000$ and didn’t solve the issue, got the truck back to our shop and found out we had back rockers and other issues. Cost us another 7k. Will not be returning and will steer business away from here back to our shop and found out we had back rockers and other issues. Cost us another 7k. Will not be returning and will steer business away from here. More
by Chris.jeffers
Other Employees Tagged: Arturo Chavez
October 14, 2025
The service apartment is much much better than it was several years ago. I will have. No problem returning in the future for service or to buy a new vehicle because of their service. several years ago. I will have. No problem returning in the future for service or to buy a new vehicle because of their service. More
by jparker170
October 13, 2025
When referring to a potential customer that’s about to spend 30k on a vehicle with “man” every other sentence is not professional. spend 30k on a vehicle with “man” every other sentence is not professional. More
by a
Other Employees Tagged: Arturo Chavez
October 09, 2025
They were very through and helpful and the waiting room was very comfortable. I will be coming back was very comfortable. I will be coming back More
by na13
Other Employees Tagged: Arturo Chavez
