Josh Olson

Two days after I purchased this used Wrangler from Jacky Jones the CEL came on. I made an appointment and they did a quick software update, but ten days later the CEL returned. I made another appointment an Jones the CEL came on. I made an appointment and they did a quick software update, but ten days later the CEL returned. I made another appointment and this time they discovered that the prior owner had removed the cold air intake he had installed and attempted to repair the evaporator line he had cut, but it still caused an airflow issue. They ordered the parts needed and once they came in I took it back to them. They were uncertain how long it would take to repair so they gave me a loaner. Two and a half hours later they called to tell me it was finished. I drove back and was pleasantly surprised to find No Charge. I guess they realized that they missed this issue prior to putting the Jeep on their lot and they wanted to make it right. Very impressive in these days when so many companies are looking to shave every corner they can to increase profits. Highly recommend Jacky Jones in Cleveland, GA. More

by TODDV25 Verified Customer Verified Customer

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My jeep was in the shop for a long time as they dealt with different issues. All in all, not a great experience, but some of it not their fault. with different issues. All in all, not a great experience, but some of it not their fault. More

by LISAFUQUA62 Verified Customer Verified Customer

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The employees were personable,, fast, efficient. I was very pleased with the repair of my car. I was very pleased with the repair of my car. More

by MARILYNLANGFORD85 Verified Customer Verified Customer

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They have serviced my truck almost exclusively since new. Always take care of me. And I have to write at least 15 words. Always take care of me. And I have to write at least 15 words. More

by tjmeat4x4 Verified Customer Verified Customer

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Very friendly, very clean quick efficient and very helpful. Definitely recommend using them again will be back. helpful. Definitely recommend using them again will be back. More

by KELLYS4801 Verified Customer Verified Customer

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Had truck in dealership two times for same problem. Contacted Josh and explained problem. He had me there 8:00 next morning and 45 minutes the problem was fixed. That’s the way you do things. Great guy Contacted Josh and explained problem. He had me there 8:00 next morning and 45 minutes the problem was fixed. That’s the way you do things. Great guy great job. More

by ROTORHEAD784 Verified Customer Verified Customer

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Always pleasant when dealing with/ Jacky Jones Cleveland. Everyone friendly and knowledgeable. I would recommend to anyone Everyone friendly and knowledgeable. I would recommend to anyone More

by RJL1969 Verified Customer Verified Customer

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My family and I have always brought our cars ,trucks and jeeps to Jacky Jones’s and no where else jeeps to Jacky Jones’s and no where else More

by kandcnana Verified Customer Verified Customer

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I have never seen such concern for a vehicle from any other dealership. Amy is truly fantastic at addressing the issues I had. If you're looking for a vehicle, don't waste your time going to any other other dealership. Amy is truly fantastic at addressing the issues I had. If you're looking for a vehicle, don't waste your time going to any other dealer, start and finish with Jacky Jones in cleveland. Uly More

by GVOREES Verified Customer Verified Customer

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Jacky Jobe’s CDJR Is my dealership of choice because I feel like I am a part of the family , everyone is extremely friendly and very professional. I am second generation of customers buying from the Jacky feel like I am a part of the family , everyone is extremely friendly and very professional. I am second generation of customers buying from the Jacky Jones family of dealerships two years ago my daughter joined me as third generation of customers, there isn’t another dealership I want to buy from. More

by johngarrett503 Verified Customer Verified Customer

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