Joshua Lane
Joshua Lane at Serra Volkswagen

Joshua Lane

Service Manager

Serra Volkswagen

1490 Center Point Pkwy
Birmingham, AL 35215

Contact Me
4.5
449 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

20 yrs, 10 mos

Specialties & Trainings

VOLKSWAGEN CERTIFIED

4.5

449 Reviews

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449 Reviews of Joshua Lane

February 28, 2026

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Employee Rating

The dealership was very professional. I got met at the front by smiling faces really made me feel at home. I would recommend this dealership to anyone trying to purchase a car or whatever More

by Marvindillard1
Service Price Transparency
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Recommend Dealer
Yes

February 24, 2026

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Staff were very helpful and informative about the service performed on my car, additionally they offered other services that would benefit the maintenance of my vehicle. More

by kmurage37
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Recommend Dealer
Yes

February 24, 2026

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Very unprofessional staff and have disconnected my AC somehow in the process of putting in a new alternator. I've been coming here over 8 years and never had an issue and always gave 5 stars. They damag More

by GEORGEMCGUIRE1970
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Recommend Dealer
No

February 18, 2026

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This dealership is clean with friendly and knowledgeable staff. They are professional and get you in and out as quickly as possible. More

by cej95
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Recommend Dealer
Yes

February 16, 2026

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The staff was kind, efficient and knowledgeable. They did all they could to make me feel welcome. More

by kathyandmikep
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Recommend Dealer
Yes

February 07, 2026

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Serra Volkswagen did a great job meeting my needs. They were very helpful and efficient in changing my oil and rotating my tires. Would definitely use them again. More

by kimmerton
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Recommend Dealer
Yes

January 14, 2026

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Very nice people and fast service with an appointment. The waiting area and restroom could be cleaner or I would give a perfect score. More

by tammyscrews95
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller

January 11, 2026

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The services rendered were exactly what we discussed. It was refreshing to be treated with dignity and respect by not trying to upsell or use fear tactics to gain business. I will definitely be returni More

by kebo_jo
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Recommend Dealer
Yes

December 25, 2025

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They had fast Service. The lady was very nice at the desk.the service technician was very nice More

by patriciaburrell6
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Recommend Dealer
Yes

Other Employees Tagged: Scott Fuller, Amanda Badgewell

December 06, 2025

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Service was polite and work performed was did in a timely manner . I would recommend to others to come to Serra Volkswagen More

by priscillacotton51
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Recommend Dealer
Yes
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