Joshua McKay
Experience Guide
EchoPark Automotive Dallas
2615 W I-20 Frontage Rd
Grand Prairie, TX 75052
I have been in customer service for over 20 years. My desire is to help people find the vehicle that meets their needs and to have a great experience in the process.
Read moreDealership Experience
7 yrs, 9 mos
Languages Spoken
English
101 Reviews
Write a Review101 Reviews of Joshua McKay
February 28, 2026
BUYER BEWARE! If I were you, I would recommend buying elsewhere. A Quick recap -I purchased a Mini van in mid January with the understanding they were an honest If I were you, I would recommend buying elsewhere. A Quick recap -I purchased a Mini van in mid January with the understanding they were an honest company, my experience tells me otherwise. They changed the intrest rate i agreed to and signed by 1.5% once I got the paperwork home the next day, i releized the swap. Also just found out the vans AC does not work even though thay "garrenteed" it did. My experience from the start. the sales person was fine, I went in knowing the exact car I wanted and had my ducks in a row as far as financing. My credit score was 843 going in they confirmed quickly that was accurate. After I test drove, I decided I wanted to purchase, I made my down payment, and it still took over 4 1/2 hours! And I still didn't have the Van, they told me to come back the next day, and the van would be ready, all I would have to do is show ID and get the key. I communicated to them I would pick the key up around 2:30-3:00, they said that it would be ready. I got dropped off right at 3:00 and they made me wait another 1 and 15min making me late to pick up my kids causing me to pay an emergency fee. I finally got the van and noticed a rip in the back seat that I didn't see before, and was told it was always there when I asked about the back door not closing they said the same. When i got home is when I noticed the change to the intrest rate. I wanted to return the van but the ice hit and pushed me past the 7day period. I spoke with the customer care team and they were little help, they said they were going to send me some gift card because of my experience and i have yet to receive anything. On top of all of the, I just turned the Ac on and it doesn't work. This dealership is a scam. If I could return the van today I would, so much for their 180 point inspection. Would no recommend anyone to purchase a vehicle here. More
December 17, 2025
Very clean, well maintained. Staff was efficient and made the entire process very easy and understandable Staff was efficient and made the entire process very easy and understandable More
Other Employees Tagged: Christy (Mee) Hing
June 22, 2025
Christy was amazing and was very flexible throughout the process especially for a very nervous 21 year-old, just trying to get a good deal highly recommend asking for her at the front! process especially for a very nervous 21 year-old, just trying to get a good deal highly recommend asking for her at the front! More
Other Employees Tagged: Joshua Lopez, Marla Rosser, Mark Pederson, Aaron Williams, Mark Johnston, Logan Thomas, Karla Reynoso, Xi "See" Tan, Christy (Mee) Hing
February 16, 2025
Josh McKay was extremely helpful, patient, and kind through whole process. He made the process easy so easy. Help assist with title complications. He was flexible and helped us get an amazing car. High through whole process. He made the process easy so easy. Help assist with title complications. He was flexible and helped us get an amazing car. Highly recommend! More
December 21, 2024
Smooth process purchasing my son's first car. Our salesman Joshua McKay was friendly, helpful and patient throughout the process. I will probably be looking to use them again in a few years for m Our salesman Joshua McKay was friendly, helpful and patient throughout the process. I will probably be looking to use them again in a few years for my daughter's first vehicle. More
January 31, 2024
I am 62, so I’ve been around awhile, and I have to say this was the best car shopping experience, I have ever had in my life. First of all, the facility is amazing, and very big! During my time there, sev this was the best car shopping experience, I have ever had in my life. First of all, the facility is amazing, and very big! During my time there, several sales people, and managers came up and greeted me, and asked about my experience there. Best of all, my salesman Joshua McKay, I felt went above, and beyond to get me the best value, and kept me exactly where my budget needed to be. He was just great to work with, all around. The next time I am in the market for a vehicle, this will definitely be my first stop, and will be asking for Joshua again. You guys are awesome! More

