Journey Dewey
Journey Dewey at Corwin Ford of Tri-Cities

Journey Dewey

Service Advisor

Corwin Ford of Tri-Cities

1225 Autoplex Way
Pasco, WA 99301

Contact Me
4.8
42 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 3 mos

Languages Spoken

English English

4.8

42 Reviews

Write a Review

42 Reviews of Journey Dewey

February 01, 2026

Dealership Rating
Employee Rating

It was a nice experience. Well kept establishment. And an awesome dealership. Thank you very much More

by Msmbcdeaconcobb
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

January 31, 2026

Dealership Rating
Employee Rating

Journey was a delight to work with, always answered questions promptly and kept me updated on my vehicle. I would also like to commend the pick up and delivery service people. They were professional an More

by APOLOSKI
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 31, 2026

Corwin Ford of Tri-Cities responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Angela Hancock, Service Manager

January 31, 2026

Dealership Rating
Employee Rating

Great customer service and they keep me informed while serving my vehicle. Would definitely recommend them. More

by AKADUCK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Demetrio Castaneda

Jan 31, 2026

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

January 30, 2026

Dealership Rating
Employee Rating

Day after buying my 2014 Ford Mustang, the engine light came on. This tells me they clear codes and sell the vehicles expecting the light to show up later. That week the goose neck gas tank had to be repla More

by ROBBYJESSICA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 24, 2026

Dealership Rating
Employee Rating

She is a great advisor and communicates very well during the process. She does a great job communicating during the process More

by Amshockey
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 24, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 22, 2026

Dealership Rating
Employee Rating

She did everything she told me she would do from letting me wait to diag the vehicle and texting me when it was completed More

by Amshockey
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 22, 2026

Corwin Ford of Tri-Cities responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Angela Hancock, Service Manager

January 21, 2026

Dealership Rating
Employee Rating

It was great. Very professional. Would return. Have used them in the past and same good service More

by hitchpros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Corwin Ford of Tri-Cities responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Angela Hancock, Service Manager

January 17, 2026

Dealership Rating
Employee Rating

Disappointed with the high cost of a basic oil change. Car didn't even get washed or vacuumed. My floor mats came back completely stained in oil from someone's feet off their boots. More

by kylequalls119
Recommend Dealer
No

Other Employees Tagged: Journey Dewey

Jan 20, 2026

Corwin Ford of Tri-Cities responded

Providing a positive experience is our top priority, Kyle, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Angela Hancock, Service Manager

January 16, 2026

Dealership Rating
Employee Rating

Journey was such a delight to work with. She went above and beyond to help me and I felt very comfortable and confident she understood what I needed. She made me feel like I was the only cli More

by Aheller4
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 16, 2026

Corwin Ford of Tri-Cities responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Angela Hancock, Service Manager

Jan 16, 2026

Aheller4 responded

Journey was such a delight to work with. She went above and beyond to help me and I felt very comfortable and confident she understood what I needed. She made me feel like I was the only client she was helping.

January 12, 2026

Dealership Rating
Employee Rating

Journey was super easy to work with, made sure the parts were available and even checked and double checked that the work was covered under my premium maintenance plan! Thank you SO much. More

by MDALBECK
Recommend Dealer
Yes

Other Employees Tagged: Journey Dewey

Jan 12, 2026

Corwin Ford of Tri-Cities responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Corwin Ford of Tri-Cities. We look forward to having you as one of our valued customers for many more years to come! Angela Hancock, Service Manager

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