Juan Avila

The dealership is very clean and impressive. I enjoy the modern feel. There was a ton of natural light and space in the showroom. There is plenty of cars to choose from in the outside area and t I enjoy the modern feel. There was a ton of natural light and space in the showroom. There is plenty of cars to choose from in the outside area and the cars were all clean, ready to be sold. My girlfriend and I enjoyed the refreshing sparkling water available in the lobby area. My salesman was extremely knowledgeable and very polite. He took the time to explain the vehicle and how its hybrid features actually work. The sales manager was very nice and offered me an amazing deal. There wasn't a need for any drawn out negotiation. The purchasing process was very efficient and smooth. Everyone was great and smiled. It was a great experience and I highly recommended this dealership. More

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Excellent customer service, Germano took wonderful care of us! Very patient and thorough with the process. of us! Very patient and thorough with the process. More

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Very professional and courteous . They treat customers with respect with hassle free from the moment you get there till the time you leave They treat customers with respect with hassle free from the moment you get there till the time you leave More

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Dealership was inviting, very helpful personnel. Germano S was eager to help and very easy to deal with. He made the experience feel friendly and easy. Germano S was eager to help and very easy to deal with. He made the experience feel friendly and easy. More

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Great dealership. Straight shooters. Willing to make deals, whether by phone text or in person. Not going to waste your time. Reasonable, generous. So much better than Straight shooters. Willing to make deals, whether by phone text or in person. Not going to waste your time. Reasonable, generous. So much better than others. More

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Seamless experience. Eric was great from start to finish. Changed my experience of buying cars for the better. Eric was great from start to finish. Changed my experience of buying cars for the better. More

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Great service all around. A very personal, comfortable experience. Denis and Joshua were attentive and professional. A very personal, comfortable experience. Denis and Joshua were attentive and professional. More

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From our Sales Representative (Sonja) to the Sales Manager (Juan) to the Finance Manager (Tom), the Rusnak Volvo Westlake team was professional, friendly, and knowledgeable. I appreciated their pressu Manager (Juan) to the Finance Manager (Tom), the Rusnak Volvo Westlake team was professional, friendly, and knowledgeable. I appreciated their pressure-free approach and willingness to work with us on price. Purchasing or leasing a vehicle is not something I look forward to, however, the people at Rusnak made it a good experience. More

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I could not believe how unprofessional this group was! Misleading about EV discounts and the Costco offer, they pushed the lease so hard and had 3 men come in to try to "encourage" me to take the deal. If Misleading about EV discounts and the Costco offer, they pushed the lease so hard and had 3 men come in to try to "encourage" me to take the deal. If you go in, be prepared with all comparable offers available on auto trader so you can counter the variety of mistruths. More

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