Juan Ortega
Juan Ortega at Bob Rohrman's Indy Hyundai

Juan Ortega

Internet Sales Specialist

Bob Rohrman's Indy Hyundai

7101 E Washington St
Indianapolis, IN 46219

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21 Reviews
not yet
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21 Reviews

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Languages Spoken

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Spanish Spanish

21 Reviews of Juan Ortega

February 16, 2023

Dealership Rating
Employee Rating

Bought a new sonata, which I love. But , customer service is not too desirable. They took my Gap insurance from previous car and use it for my new loan without my knowledge. There was More

by markcox3312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Garry

Feb 19, 2023

Bob Rohrman's Indy Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, Mark, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

Feb 19, 2023

markcox3312 responded

I came to your store and gave you full details. You told me to leave because you said we will agree to disagree.. This came from your Store manager Joe Garry. But , if someone from Bob Rohrman main office would like to contact me they can

December 24, 2022

Dealership Rating
Employee Rating

They are truly one of the best Auto Groups not only to work for, but our customers love coming in to see us. Whether it's to buy a car, research, or just chit chat this is the place to do it. More

by Zackwilbur24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2022

Bob Rohrman's Indy Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman's Indy Hyundai are glad to have you as a customer.

November 24, 2022

Dealership Rating
Employee Rating

Excellent service and the team never gave up on making sure I was all set and got the car I wanted and the payment I was comfortable with More

by KAMILMAHDALIK1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Wilbur

Nov 24, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for choosing Bob Rohrman's Indy Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 15, 2022

Dealership Rating
Employee Rating

Fantastic service. Eva did a great job. Excellent team. Great management starting from the top. More

by BIZ2BIZTRADING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe

Nov 15, 2022

Bob Rohrman's Indy Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2022

Dealership Rating
Employee Rating

Excellent assistance from Juan. He was very supportive thought out the process. Thank you Juan! More

by JENNIFERJMCDONALD82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Bob Rohrman's Indy Hyundai responded

Jennifer, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Juan met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2022

Dealership Rating
Employee Rating

Everything went very smooth, everyone was great ! Salesman was very friendly, and had the deal done when I got there More

by ELIWSTEVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2022

Bob Rohrman's Indy Hyundai responded

Eli, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

October 11, 2022

Dealership Rating
Employee Rating

My experience at Indy Hyundai was awesome and easy! ! Tyler and Juan made sure I was taken care of and that the car was in mint condition when I got it. Will be back again!! More

by H R
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Miller

Oct 11, 2022

Bob Rohrman's Indy Hyundai responded

Thank you! Tyler, Juan, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Indy Hyundai.

September 25, 2022

Dealership Rating
Employee Rating

Juan Ortega and Joe Garry were great. Small dealership. Not very often you get to deal directly with the General Manager. Joe ordered the car I wanted. More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Garry

Sep 25, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 13, 2022

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Employee Rating

I traveled 11 hours to get a Genesis. I called the day before and asked them to have paperwork ready and the car. To my surprise they did. I will be buying there again More

by DFITZWATER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your new Genesis! Thanks again for choosing Bob Rohrman's Indy Hyundai!

July 22, 2022

Dealership Rating
Employee Rating

The service is really great. ...And customer service was good....That's what's it all about....Thanks Hyundai More

by BAGWELLMICHELLE893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman's Indy Hyundai!

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