Juan Parra

Gerald Kia of Matteson responded

Thank you, Scott, for your fantastic review! We're thrilled to hear that you had a great sales experience and found our service department's customer service to be excellent. We're proud to know that you feel it was worth the drive to visit Gerald Kia of Matteson instead of going to closer dealers. We look forward to welcoming you back anytime! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you, Lauren, for your wonderful review! We're thrilled to hear that Juan made your car-buying experience quick and seamless, and that you left with your dream car from Gerald Kia of Matteson at a great price. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you! We're thrilled to hear about your fantastic experience at Gerald Kia of Matteson. It's great to know that Andrew, Josh, and Shawn were able to assist you throughout the process of buying your car and financing it. We truly appreciate your kind words and hope to see you again for your next visit! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your review! We're glad to hear that you found Gerald Kia of Matteson to be clean and welcoming, and that our staff made a positive impression on you. We appreciate your feedback and hope to assist you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

We appreciate the open and honest feedback and it will be considered by our team. Please reach out to us directly if there’s anything we can do to help alleviate these issues for you. Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Gerald Kia of Matteson was able to accommodate your schedule and handle your car with care. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you, for your fantastic review! We're thrilled to hear that Juan understood your needs and found you an even better vehicle within your budget. At Gerald Kia of Matteson, we strive to exceed our customers' expectations. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Hello, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Unfortunately, we are unable to identify you based on your review name and the details in your post. Please reach out to us directly at your earliest convenience so we can learn more and hopefully come to a resolution that improves your experience. Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your fantastic review! We're thrilled to hear that you love the body design and features of your vehicle, as well as the smooth ride. The comparison to the Batmobile is quite a compliment! If you have any questions or need assistance in the future, feel free to reach out to us at Gerald Kia of Matteson. Enjoy your ride! Sincerely, The Team at Gerald Kia of Matteson

Gerald Kia of Matteson responded

Thank you for your wonderful review! We at Gerald Kia of Matteson truly appreciate your kind words about our professional environment and courteous service. It’s great to hear that you and your family felt welcomed throughout the process. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson