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Juan Roman
Juan Roman at Freeway Toyota of Hanford

Juan Roman

General Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

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4.6
17 Reviews
4.6

17 Reviews

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17 Reviews of Juan Roman

April 29, 2026

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Employee Rating

I have gone here for years. It has been convenient for me. It is cl9se to home. More

by shaggythesailor
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Recommend Dealer
Yes
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Apr 30, 2026

Freeway Toyota of Hanford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 28, 2026

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Awesome customer service, greeted and help the second I stepped in to the dealership. Love my vehicle. More

by Nina
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Garcia, Fray Lopez and Sergio.

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Apr 29, 2026

Freeway Toyota of Hanford responded

It’s wonderful to hear you felt welcomed the moment you walked in and that you’re loving your new Toyota Camry Hybrid. Juan and the team are here to support you whenever you need anything. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 20, 2026

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Focused on detail of my ideal car; and was able to find me great deals! More

by hamilton.hezekiah
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Recommend Dealer
Yes

Other Employees Tagged: Tony and Alejandro

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Apr 21, 2026

Freeway Toyota of Hanford responded

Thank you for trusting our team to find your ideal Toyota C-HR and for recognizing Juan’s attention to detail. We’re thrilled he could secure a great offer on your new C-HR. Enjoy the ride and we look forward to serving you again! Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 18, 2026

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Excellent buying experience. Sergio took care of us from start to finish, and the entire transaction was smooth and professional. We truly felt like family throughout the process More

by emanuelavila
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio

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Apr 18, 2026

Freeway Toyota of Hanford responded

We’re delighted to hear you had an excellent buying experience with your used Toyota RAV4. It’s great the process was seamless and handled professionally from start to finish. Your kind words about feeling welcomed really brighten our day and we’re here for any future Toyota needs. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 14, 2026

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We walked in knowing exactly what we were looking for. There was no fuss, the salesman Sergio gave us some recommendations on our options and what we could work with. He didn't waste our time and was stra More

by jozapien
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio

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Apr 14, 2026

Freeway Toyota of Hanford responded

Thanks for choosing a new Toyota Camry Hybrid and for sharing your feedback. We’re pleased our team provided straightforward recommendations that let you explore your options without any fuss. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 10, 2026

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Took forever to check car in. My tec and another employee were gossiping and looking a one of their phones. I finally had to go up and let them know I was on my lunch and my ride More

by Becca
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Recommend Dealer
No
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Apr 16, 2026

Freeway Toyota of Hanford responded

Thank you, Becca, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 17, 2026

Freeway Toyota of Hanford responded

Thank you, Becca, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 08, 2026

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They were very efficient and did the required work in a timely manner. They kept in touch with me. More

by BWENZEL02
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Recommend Dealer
Yes
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Apr 09, 2026

Freeway Toyota of Hanford responded

Thank you for choosing Freeway Toyota of Hanford. Your feedback and rating mean a lot to us. We're glad Juan was able to help, and we hope to see you again! Juan Roman General Manager juan.roman@freewaytoyota.com

April 06, 2026

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Excellent service was quick and fast. We’ll go there again for my second vehicle More

by ALEXN559
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Finance Experience
Recommend Dealer
Yes
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Apr 06, 2026

Freeway Toyota of Hanford responded

Thank you for the five-star rating and for choosing a new Toyota Prius Prime. We’re glad our team delivered quick, efficient service. We look forward to helping you with your second vehicle. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 03, 2026

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Everyone was very helpful and professional. The work was completed in less time than I expected More

by pamanddon65
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Recommend Dealer
Yes
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Apr 03, 2026

Freeway Toyota of Hanford responded

Delighted to hear Juan and our entire team were so helpful and professional. We’re pleased that service on your Toyota Highlander Hybrid wrapped up even sooner than anticipated. We look forward to helping with your future maintenance needs. Juan Roman General Manager juan.roman@freewaytoyota.com

April 02, 2026

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Employee Rating

Had TPMS light on instrument cluster on car just purchased the day before, services personnel checking me stated if it was a nail in tire it would take approximately 1 - 1.5 hours to fix. Service pe More

by BERARDE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Girl checking cars in...

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Apr 03, 2026

Freeway Toyota of Hanford responded

Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Freeway Toyota of Hanford. Juan Roman General Manager juan.roman@freewaytoyota.com

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