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Juan Roman
Juan Roman at Freeway Toyota of Hanford

Juan Roman

General Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Juan Roman

May 25, 2026

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Employee Rating

The work was done is a timely manner. They explained everything clearly and gave recommendations as well. More

by MIKE@DANCEMACHINE.INFO
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Recommend Dealer
Yes
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May 26, 2026

Freeway Toyota of Hanford responded

It’s wonderful to hear your Toyota Camry service was completed promptly. Juan and our team are pleased to have clarified each step and provided helpful recommendations. We look forward to supporting your Camry’s performance on the road. Juan Roman General Manager juan.roman@freewaytoyota.com

May 24, 2026

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I always have a good experience when I go in for service or sales in Hanford. More

by cintiagonzalez211
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony, Alejandro and Kathy

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May 24, 2026

Freeway Toyota of Hanford responded

It’s wonderful to know you consistently enjoy our service and sales experiences. Juan and our team appreciate the trust you place in your used Toyota Camry. We look forward to welcoming you back soon. Juan Roman General Manager juan.roman@freewaytoyota.com

May 22, 2026

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With courtesy promptly service waiting area was very comfortable and friendly with beverage. Very good quality of service More

by LOCHENGTHAO
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Recommend Dealer
Yes
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May 22, 2026

Freeway Toyota of Hanford responded

Thank you for highlighting our courteous and prompt service. We’re glad you found the waiting area comfortable and enjoyed the refreshments. Your kind words about the quality of service on your Tacoma mean a lot and we look forward to helping you again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 21, 2026

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The service was extraordinary as usual, however while I was there for only a tire rotation, I was charged an oil disposal fee. While I was able to quickly remedy this situation with a call to Cassandra, I More

by afrank10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Avalos

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May 24, 2026

Freeway Toyota of Hanford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, please send us a message with your contact information so that we can reach out. Juan Roman General Manager juan.roman@freewaytoyota.com

May 21, 2026

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The people at Freeway Toyota are very nice very helpful and they explain everything in detail. That’s what we need and like. More

by JFLORES0805
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Workmanship
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Service Communication
Recommend Dealer
Yes
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May 21, 2026

Freeway Toyota of Hanford responded

Thank you for your kind words about our team’s helpfulness and detailed explanations. We’re glad we could make servicing your Toyota straightforward. Juan and our crew appreciate your feedback and look forward to helping you again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 17, 2026

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We are so overjoyed to have worked with the guys over at Freeway Toyota. I can’t express the gratitude that we have for those Dudes. I would highly recommend this dealership for your next vehicle purchase. More

by DANIEL PAYNE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan, Solario

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May 17, 2026

Freeway Toyota of Hanford responded

Thank you for sharing such kind words about your experience. It’s wonderful to hear Juan and our team went above and beyond to ensure your family’s needs were met and that you’re enjoying your new GMC 1500. We appreciate your recommendation and look forward to assisting you again. Juan Roman General Manager juan.roman@freewaytoyota.com

May 15, 2026

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Took my car in for maintenance and to get my trunk looked at since it doesn’t close properly no one called me about anything and the trunk issue didn’t get resolved or possibly even looked at, Collin was sup More

by WENDOLINEEVANS
Service Price Transparency
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Service Communication
Recommend Dealer
No
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May 20, 2026

Freeway Toyota of Hanford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Juan Roman General Manager juan.roman@freewaytoyota.com

May 07, 2026

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Employee Rating

Prompt service, customer oriented, relaxing environment. Very professional managers. Snack bar and coffee provisions. Walk in service availability More

by mtmarquer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2026

Freeway Toyota of Hanford responded

Thank you for highlighting our prompt, customer-focused service when you brought in your Lexus. Juan and our team are glad the relaxing environment, snack bar and coffee provisions enhanced your visit. We welcome your walk-ins anytime. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 29, 2026

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Employee Rating

I have gone here for years. It has been convenient for me. It is cl9se to home. More

by shaggythesailor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Freeway Toyota of Hanford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

April 28, 2026

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Awesome customer service, greeted and help the second I stepped in to the dealership. Love my vehicle. More

by Nina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Garcia, Fray Lopez and Sergio.

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Apr 29, 2026

Freeway Toyota of Hanford responded

It’s wonderful to hear you felt welcomed the moment you walked in and that you’re loving your new Toyota Camry Hybrid. Juan and the team are here to support you whenever you need anything. Juan Roman General Manager juan.roman@freewaytoyota.com Juan Roman General Manager juan.roman@freewaytoyota.com

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