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Julia Ward
4 Reviews
Customer service has always been my number one priority whether it has been in my job as a server, a physical therapy rehab tech, or sales. I make sure to stay away from high pressure sales and get to know my customers and their needs! Transparency, honesty, and service is my motto.
Read moreDealership Experience
5 mos
Industry Experience
6 yrs, 7 mos
Specialties & Trainings
Leasing, Hybrid and EV expert
4 Reviews of Julia Ward
February 03, 2026
Well, first off I should have been told the sales team was in a trailer. Second, the car was not ready when I arrived - I waited for 10-15 minutes for them to find it. I asked for photos of the outside ru was in a trailer. Second, the car was not ready when I arrived - I waited for 10-15 minutes for them to find it. I asked for photos of the outside rust or damages. The photo did not include the damage, found out when I got there. They send photos for one side of the car, leaving the damaged side out. Shifty sales. Test drive was fine. Things need to be fixed before I can pick-up the car - which was supposed to be yesterday or today. No update from the dealership... AND I said I wanted to negotiate the price. Sales person filled out some paperwork, asked me to sign. And I said I wanted to talk to John and he said, "yes - John go through that with you next". WRONG. I was left in a room, called when the paperwork was already put through and ready to sign. I told that to the financer. She said we would have to start the paperwork all over because she wasn't aware of any negotiations happening. John conveniently shows up when I am walking out after signing something I wasn't happy with. He knew that was underhanded and acted like it was a surprise. I was so tired and beyond and the dealership was closing. I bought the car. But I feel like I was shoved through a sale. And I don't know why you keep asking me to rate Angela David. I have no idea who that is. More
by TLERTMAN
Verified CustomerOther Employees Tagged: Xavier Troupe
November 10, 2025
Julia was great to work with! The crew went above and beyond to ensure I had a smooth transaction. Couldn’t be happier with the experience! The crew went above and beyond to ensure I had a smooth transaction. Couldn’t be happier with the experience! More
by Leesa
Other Employees Tagged: Charlie Ziegler, Gildardo Esquivel, Karman Roos
November 07, 2025
We love the Russ Darrow Kia team. Dennis ha sold us another great car. Their finance department worked out a great deal including an excellent entended warranty package. Dennis ha sold us another great car. Their finance department worked out a great deal including an excellent entended warranty package. More
by TDZFAM3
Other Employees Tagged: Dennis Cardinal, Ann Henderson , Ben Artymowski
November 07, 2025
Very helpful and worked with me to find the correct car and price. Could not be happier with the service from the entire team. and price. Could not be happier with the service from the entire team. More
by cloughgolf
Other Employees Tagged: Gildardo Esquivel, Ann Henderson , Michael Mayweather
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