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Julian Querino
Julian Querino at Southwest Kia - Dallas

Julian Querino

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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2 Reviews

I’m Julian Querino, a Client Service Advisor at Southwest Kia Dallas, committed to making your service experience clear, comfortable, and efficient. I understand how important your vehicle is to your daily life, and I’m here to ensure it receives the care it needs—while keeping you informed every step of the way. With a focus on transparency and customer satisfaction, I take the time to explain your vehicle’s service needs in simple terms and provide honest recommendations you can trust. Whether it’s routine maintenance or unexpected repairs, my goal is to get you back on the road with confidence and peace of mind. At Southwest Kia Dallas, we believe in treating every guest like family—and I’m proud to be part of a team that puts your experience first.

Dealership Experience

3 mos

Industry Experience

6 yrs

Languages Spoken

English English

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2 Reviews

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2 Reviews of Julian Querino

August 01, 2025

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Employee Rating

Service department Julian and manager are crooks they quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and l More

by hernandezpedro.1161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 01, 2025

Southwest Kia - Dallas responded

Thank you for bringing this to my attention. I’m very sorry to hear about your recent service experience—it’s understandably frustrating to feel misled and left without answers. That’s not the standard of service we aim to provide. I’d like to better understand what happened so we can address your concerns directly. I don’t recall speaking with you personally, and I’m not sure which manager you may have dealt with, but I’d appreciate the chance to connect. Please reach out to me directly when you’re able. Sincerely, Jeffrey Thorpe Service Manager jeffreythorpe@southwestkia.com

July 24, 2025

Dealership Rating
Employee Rating

Southwest Kia- Dallas was so awesome ! They took great care of me and I was able to drive off with my new 2025 Kia K4 . I highly recommend them to anyone and everyone. More

by Rayvendeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Amer Husseini, Priscilla Rodriguez, Ash Chowdhury, Mac Kharrat, Ause Al-Barghuthi, Jorge Malagon, Joel Santhosh, Samantha Medrow

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Jul 25, 2025

Southwest Kia - Dallas responded

Congrats on your new 2025 Kia K4! It's awesome to hear our team took great care of you. Safe travels from all of us at Southwest Kia!

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