Justin Cox

BUYER BEWARE! !!!!!!!!!!! If could give 0 stars that's what I would do. We were looking for a very specific used Hyundai and we found it at Gettel Hyundai. I li !!!!!!!!!!! If could give 0 stars that's what I would do. We were looking for a very specific used Hyundai and we found it at Gettel Hyundai. I live in Northern Virginia but was willing to travel to get the vehicle. We called the dealership several times trying to make a deal but no one seemed interested in talking to me about it. One of the sales managers was incredibly rude on the phone and told me he was too busy to talk to me and that I probably didn't have any business buying a vehicle that was not in my local area. The conversation became a little heated and I ended up hanging up on him, this was on a Saturday. On Monday another sales manager called and was very nice and apologetic, we ended up making a deal on the vehicle and flew to Florida to get it. I clearly should have left well enough alone after the first person was so awful, but I didn't. It's now been a little over 10 weeks since I purchased the vehicle and I still don't have tags or a title. I have made so many phone calls to so many different people at this dealership and no one will give me straight answers. I have had 3 different 30 day tags issued, the first one was dead for 11 days before I received the second one from Gettel and the second one was dead for 6 days when I received third one. That one came from the Florida Highway Safety and Motor Vehicles. It is incredibly frustrating to be paying for a vehicle that apparently I do not own!!!! The last person that I spoke with was on April 4th, and he said he was the finance manager and would look into the situation and get back to me by Monday April 7th, it's now April 25th and he or anyone else from Gettel still has not let me know anything. According to Florida Motor Vehicles my vehicle is still titled to the previous owner in Iowa. I have written to the Florida Attorney General and the Florida Highway Safety and Motor Vehicles. I am at a complete loss what to do at this point, buying a car and getting tags and a title from a dealership should be a seemless process, but this has been anything but that and the lack of communication is completely inexcusable. More

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Excellent salesman! He kept a very professional and comfortable experience! I highly recommend him! We look forward to buying our next vehicle from him! He kept a very professional and comfortable experience! I highly recommend him! We look forward to buying our next vehicle from him! More

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Was charged for Pre Delivery charge of $1199 and $2995 for Gettel Advantage that I didn't ask for considering I was not keeping the vehicle in Florida to utilize the services. Not happy, none of this was for Gettel Advantage that I didn't ask for considering I was not keeping the vehicle in Florida to utilize the services. Not happy, none of this was discussed especially the cost. More

by linda.kain1997 Verified Customer Verified Customer

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So far everyone was very nice. Will evaluate when I need service. Very pleasant experience Will evaluate when I need service. Very pleasant experience More

by sabellj Verified Customer Verified Customer

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An experience in their service department lead to me purchasing my new Tucson at Gettle. Everyone was so helpful and caring. purchasing my new Tucson at Gettle. Everyone was so helpful and caring. More

by Ft Myers Larry Verified Customer Verified Customer

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Great place to buy a new car! Friendly people everywhere you go in the dealership! Friendly people everywhere you go in the dealership! More

by redneckwoman060968 Verified Customer Verified Customer

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overall experience was good. Justin was new and did not answer some questions correctly, needs to continue with product knowledge Justin was new and did not answer some questions correctly, needs to continue with product knowledge More

by cw174 Verified Customer Verified Customer

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We appreciated all the hard work that Joey did, and handling all the details of our purchase. handling all the details of our purchase. More

by mike@mikeschaapbuilders.com Verified Customer Verified Customer

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To no fault at all of Justin's our experience started out a little rocky, when Justin stepped in and it was smooth sailing. He was persoanable, patient and most importantly he was honest! Nothing like buyi a little rocky, when Justin stepped in and it was smooth sailing. He was persoanable, patient and most importantly he was honest! Nothing like buying a car stress free THANK YOU Justin!! More

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