Justin Dillavou
Justin Dillavou at Lithia Ford of Missoula

Justin Dillavou

General Sales Manager

Lithia Ford of Missoula

3943 Brooks Street
Missoula, MT 59804

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4 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

15 yrs, 6 mos

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rated

4 Reviews

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4 Reviews of Justin Dillavou

February 24, 2026

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Employee Rating

My son traded his Toyota Prius for a high-mileage Kia Soul at Lithia. Within two weeks we discovered extremely dirty oil, a bad gas cap, a nonworking rear wiper, and a check engine light (catalytic effic More

by bog
Recommend Dealer
No
Feb 25, 2026

Lithia Ford of Missoula responded

Hi, Thank you for sharing your feedback regarding your recent purchase. We understand that purchasing a pre-owned vehicle is a significant decision, and it’s important for customers to feel confident about the condition of the vehicle they are receiving. Our team performs standard inspections on used vehicles in accordance with dealership processes. While we aim to identify and disclose major issues, some concerns may not be apparent until the vehicle is in regular use. Feedback like yours helps us evaluate how we communicate inspection details and expectations with our customers. If you have any questions or would like to discuss your experience further, please feel free to contact me directly at your convenience. Justin Dillavou General Sales Manager justindillavou@lithia.com

October 16, 2025

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This was our first new car in several years and we were nervous about the process. Butch and Dale made it so easy, it wasn't stressful at all! They were very helpful and we are really happy with our choi More

by MamaGMT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2025

Lithia Ford of Missoula responded

It's wonderful to know you felt at ease with Butch and Dale. Congratulations on your new car, and thank you for choosing Lithia Ford of Missoula!

September 16, 2025

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Lithia Ford of Missoula always has the best service. I have bought my last 6 vehicles from there and I wouldn’t buy a vehicle anywhere else. More

by Corey
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kale Bingham

Oct 09, 2025

Lithia Ford of Missoula responded

Corey, thank you for your repeat business and stellar review of our team! We are so grateful to have you as a returning customer here at Lithia Ford of Missoula. Safe travels!

December 06, 2023

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Employee Rating

Purchased Ford Lightning and very pleased with the pickup and the staff. We are always treated with respect when we visit this store. More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Nazer, Brandon Smith

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