Justin Enders

Bought a 2025 f340 for 106k had 119,000 ford points and just got charged 160 for an oil change. just got charged 160 for an oil change. More

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Sales team pushed for the sale of the 2017 edge. Now that it has been purchased the service department is horrifically bad. Have had 4 recalls on the vehicle and every time it is scheduled and takin Now that it has been purchased the service department is horrifically bad. Have had 4 recalls on the vehicle and every time it is scheduled and taking in for them something has changed. The lastest is they want to charge us for a rental now that the vehicle is being serviced for a flex plate recall. Since they don’t have any rental vehicles for us they are out sourcing the rental and I still have to pay for it and also the extra costs for it because it isn’t from ford itself but from enterprise. Then told that no one in the area has a rental available so they will have to reschedule the appointment which was already pushed back when I arrived at the dealership. I will be suing ewald if the issue causes any accidents. They have failed on all levels and will no longer receive my support. More

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After seeing an ad on the web from Ewald Ford in Hartford and afternoon calling to verify the escape I was interested in and driving 80 miles round trip and two hours of my time. The price they had on this v and afternoon calling to verify the escape I was interested in and driving 80 miles round trip and two hours of my time. The price they had on this vehicle on the net was not correct the 24,443 they could not sell It to me for they wanted almost 29,000 dollars and said it was a mistake. And could not sell me the car for that. They said that’s why we have a disclaimer at the bottom of our site stating we don’t have to honor the pricing. Sounds like bait and switch to me ??? Maybe instead of the management sitting around doing nothing they should watch their own website for mistakes or so called mistakes on prices. More

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Very accommodating Justin was very thorough in helping us find a used F-150 Super Cab with low miles. He explained and answered all our questions and was very available Justin was very thorough in helping us find a used F-150 Super Cab with low miles. He explained and answered all our questions and was very available. We did not finance through Ford but did buy an extended warranty which was thoroughly explained to us. Buying a vehicle can be very stressful when you are older and living on a fixed budget, but the service we received made the experience very doable. Thanks More

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Great shopping experience! The staff at Ewald’s made car shopping a great experience. Our salesman Joseph Schellinger was helpful and very patient. This was our second purchase The staff at Ewald’s made car shopping a great experience. Our salesman Joseph Schellinger was helpful and very patient. This was our second purchase at Ewald and I would recommend them to anyone! More

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Always a great experience!! Time and time again We have purchased many cars from Jay and his team throughout the years and I must say our customer service experience continues to grow. I want to al We have purchased many cars from Jay and his team throughout the years and I must say our customer service experience continues to grow. I want to also recognize Justin Enders and his tireless commitment to deliver value and complete customer satisfaction. I reccomend Ewald with confidence and pleasure. Others I have referred have assured me my reccomendation exceeded their expectations! Ewald delivers!! More

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Great team, excellent service! I had called ahead with a specific vehicle in mind. Justin had the vehicle ready to go for a test drive. I bought a used Ford Edge and feel i got a I had called ahead with a specific vehicle in mind. Justin had the vehicle ready to go for a test drive. I bought a used Ford Edge and feel i got a good deal out of it! More

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Best car buying experience, PERIOD! The sales team are very friendly, Doug went out of his way to accommodate me and my 18 month old daughter at the time. Not only did I feel comfortable The sales team are very friendly, Doug went out of his way to accommodate me and my 18 month old daughter at the time. Not only did I feel comfortable, I knew that the staff at Ewald Hartford Ford were people I can trust. More

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Friendly Very friendly and helpful staff. The car buying experience was a pleasure. Justin was more than accommodating in helping us get a great vehicle. Wo Very friendly and helpful staff. The car buying experience was a pleasure. Justin was more than accommodating in helping us get a great vehicle. Would buy from him and this dealership again. Jay Ewald was very personable as well. All in all a great experience. More

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Justin Enders was great I had been looking for a ford dump truck for some time, used and new. Justin had both, a new leftover 2016. We discussed pricing over the phone before I had been looking for a ford dump truck for some time, used and new. Justin had both, a new leftover 2016. We discussed pricing over the phone before I made the trip, and every number matched the pre offer to the sales contract. I like this dealership. More

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