Justin Garcia

I purchased my first Ford. It is a very nice Ranger Raptor, however my experience with the dealership has been terrible. My new Raptor has a tear in the seat and paint chip on It is a very nice Ranger Raptor, however my experience with the dealership has been terrible. My new Raptor has a tear in the seat and paint chip on the door that i noticed on the showroom floor. The dealer said they would fix the issues, but are unwilling to allow my local dealership to deal with this. They expect for me to drive an hour each way 2 more times for the repairs. They do not care about the customers time or inconvenience. I had a Ford customer service rep on the line listening while the general sales manager Rodrigo was rude to me. He and told me to drive the new truck back to the dealership and they will break the contract and give me a check "since I dont like how the do things". This is my first and most likely last Ford vehicle purchase. The manager Rigo has still not sent payment for the seat repairs even after i took down a negative review that he asked me to take down. Horrible customer experience. More

by MYDOGMAK Verified Customer Verified Customer

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Justin Garcia was absolutely amazing! I knew the specific vehicle I wanted and he REALLY listened to me. I didn't want to haggle or waste my time or his. The negotiations went extremely I knew the specific vehicle I wanted and he REALLY listened to me. I didn't want to haggle or waste my time or his. The negotiations went extremely well - there was no playing "ping-pong" or "tag team wrestling" with multiple people to get the deal done. I only dealt with Justin. At the close of the deal, he filled the gas tank, had the truck washed (again) and he actually took the time to link my truck to my phone. That's what I call "service after the sale.!" During the purchase, I honestly felt more like Justin was on "my side"! I have purchased MANY new cars and trucks over the years, and this is the first time I have left a dealership feeling this way! Great Job, Justin!! More

by DONALDWROLLINS Verified Customer Verified Customer

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Ford of montebello has always been so helpful, i have always purchased my cars from this dealership The staff is very helpful and i will always refer friends and family over to this place. Love the deals always purchased my cars from this dealership The staff is very helpful and i will always refer friends and family over to this place. Love the deals as well. More

by lizstar31 Verified Customer Verified Customer

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They provide excellent service every time I take my vehicle to Ford of Montebello I would recommend them to my friends and family. vehicle to Ford of Montebello I would recommend them to my friends and family. More

by JOSE.PADILLA777 Verified Customer Verified Customer

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I couldn’t have asked for a better vehicle and needless to say even a better salesperson. Justine and the team really seemed to have went out their way to make this deal happen on my new 2026 Mustang GT Pr to say even a better salesperson. Justine and the team really seemed to have went out their way to make this deal happen on my new 2026 Mustang GT Premium. I’m really happy with the vehicle and so excited to hopefully do more business with them in the future! More

by CHRISARDITI Verified Customer Verified Customer

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The people that helped me were good. They were keeping me up to date on what was going on, the due date, the repairs. Everything was good. They were keeping me up to date on what was going on, the due date, the repairs. Everything was good. More

by FGAMIN16 Verified Customer Verified Customer

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Everyone who helped us out was very helpful and very friendly. I would definitely recommend my friends over. friendly. I would definitely recommend my friends over. More

by OROZCOOSVALDO Verified Customer Verified Customer

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Edgar was very helpful and knowledgeable regarding the Bronco, which helped me to make my decision on purchasing the vehicle. I would definitely recommend ford of Montebello to my family and friends and t Bronco, which helped me to make my decision on purchasing the vehicle. I would definitely recommend ford of Montebello to my family and friends and to ask for Edgar. More

by joe4moore Verified Customer Verified Customer

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Efficient and straightforward. Thank you for not making me waste my time and giving me a good deal. Thank you for not making me waste my time and giving me a good deal. More

by PIERRE_CV Verified Customer Verified Customer

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Great people thank you Miguel for your help great dealership and I want to thank Jonivan Valles for always helping dealership and I want to thank Jonivan Valles for always helping More

by hvaliente40 Verified Customer Verified Customer

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