Rigo Ruiz

I purchased my first Ford. It is a very nice Ranger Raptor, however my experience with the dealership has been terrible. My new Raptor has a tear in the seat and paint chip on It is a very nice Ranger Raptor, however my experience with the dealership has been terrible. My new Raptor has a tear in the seat and paint chip on the door that i noticed on the showroom floor. The dealer said they would fix the issues, but are unwilling to allow my local dealership to deal with this. They expect for me to drive an hour each way 2 more times for the repairs. They do not care about the customers time or inconvenience. I had a Ford customer service rep on the line listening while the general sales manager Rodrigo was rude to me. He and told me to drive the new truck back to the dealership and they will break the contract and give me a check "since I dont like how the do things". This is my first and most likely last Ford vehicle purchase. The manager Rigo has still not sent payment for the seat repairs even after i took down a negative review that he asked me to take down. Horrible customer experience. More

by MYDOGMAK Verified Customer Verified Customer

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Ford of montebello has always been so helpful, i have always purchased my cars from this dealership The staff is very helpful and i will always refer friends and family over to this place. Love the deals always purchased my cars from this dealership The staff is very helpful and i will always refer friends and family over to this place. Love the deals as well. More

by lizstar31 Verified Customer Verified Customer

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They provide excellent service every time I take my vehicle to Ford of Montebello I would recommend them to my friends and family. vehicle to Ford of Montebello I would recommend them to my friends and family. More

by JOSE.PADILLA777 Verified Customer Verified Customer

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Always received by friendly accommodating technicians. They get the job done right the first time. They get the job done right the first time. More

by OGALEANA10 Verified Customer Verified Customer

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The people that helped me were good. They were keeping me up to date on what was going on, the due date, the repairs. Everything was good. They were keeping me up to date on what was going on, the due date, the repairs. Everything was good. More

by FGAMIN16 Verified Customer Verified Customer

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They were nice with me and my family, elso they gave me a good price good price More

by SAMUEL_2333 Verified Customer Verified Customer

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Everyone who helped us out was very helpful and very friendly. I would definitely recommend my friends over. friendly. I would definitely recommend my friends over. More

by OROZCOOSVALDO Verified Customer Verified Customer

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Great people thank you Miguel for your help great dealership and I want to thank Jonivan Valles for always helping dealership and I want to thank Jonivan Valles for always helping More

by hvaliente40 Verified Customer Verified Customer

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Everybody I dealt with was great. Edgar, Julio, and Omar in particular. Also the floor manager, whose name unfortunately I can’t remember, was great also. Edgar, Julio, and Omar in particular. Also the floor manager, whose name unfortunately I can’t remember, was great also. More

by DJAMP1 Verified Customer Verified Customer

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I got great service from Edward, 💯 recommend him. He went through everything about my new car. He went through everything about my new car. More

by medina.patty44 Verified Customer Verified Customer

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