very good service quick and easy.
i completely recommend this dealer. reputable work and great team
i completely recommend this dealer. reputable work and great team
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by lucas
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer CDJR St Marys, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.
When scheduled appointment told them I needed a loaner,
when I showed up to drop vehicle off they at first didn't have 1 then found 1, but at that point told me there was a 45 per day fee, not when I told
when I showed up to drop vehicle off they at first didn't have 1 then found 1, but at that point told me there was a 45 per day fee, not when I told them I needed one..... Then they damaged a part while working on the truck and tried to tell me I was responsible for paying to fix, the did eventually decide to cover it..... There was no communication with Justin on status unless I reached out to him..... Had the truck for a week, and flat out told me they didn't work on it one day...... So in the end, I paid for 5 days of a loaner that I have never had to pay in the past.... So with all that said I will not be a returning customer..,...,..
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by COWBOY9682006
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Gerg
Nov 27, 2025 -
Spitzer CDJR St Marys, LLC responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Justin was very polite and helpful The part I need is
out of stock but he explained the situation and got back to me promptly when I texted him with a question
out of stock but he explained the situation and got back to me promptly when I texted him with a question
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by nataliecassels
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
They really seem to care about their customers even after
sale. Service team is very good and keeps you informed letting you know if something needs replaced and why.
sale. Service team is very good and keeps you informed letting you know if something needs replaced and why.
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by jvingless
Verified Customer
Verified Customer
Service Price Transparency
Nov 24, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Spitzer CDJR St Marys, LLC.
Always professional and courteous I appreciate the free
pick up and delivery service that is offered.
pick up and delivery service that is offered.
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by Janelle
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Gerg
Nov 19, 2025 -
Spitzer CDJR St Marys, LLC responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Always courteous and professional.
Explains everything clearly and precise. Always have my warranty and service work done here.
Explains everything clearly and precise. Always have my warranty and service work done here.
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by Janelle
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Gerg
Nov 19, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
It was great every thing was excellent Justin Gerg was
excellent This is the second time I did this
excellent This is the second time I did this
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by PAULBREHM33
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Gerg
Nov 17, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Easy to talk to.
Were on time and ready for me when I arrived.fixed problem correctly.
Were on time and ready for me when I arrived.fixed problem correctly.
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by T_CARN24
Verified Customer
Verified Customer
Service Price Transparency
Nov 16, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Great customer service and has patience with me when my
Cherokee seems smarter than me.
Cherokee seems smarter than me.
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by sloan
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Took care of my needs.
Very professional. My free oil change and tire rotation went as planned.
Very professional. My free oil change and tire rotation went as planned.
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by scottdahl64
Verified Customer
Verified Customer
Other Employees Tagged:
Justin Gerg
Nov 12, 2025 -
Spitzer CDJR St Marys, LLC responded
Thank you for choosing Spitzer CDJR St Marys, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
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