Justin Harmon
Justin Harmon at City Automall Ford

Justin Harmon

Ford Service Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

Contact Me
4.9
77 Reviews
4.9

77 Reviews

Write a Review

77 Reviews of Justin Harmon

February 26, 2026

Dealership Rating
Employee Rating

I appreciate the communication and the time spent explaining the issues. I would recommend this dealership to anyone. More

by chughesin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

City Automall Ford responded

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2026

Dealership Rating
Employee Rating

First time in wasn’t what I hoped for but after a call back they fixed me up and I’m happy with the end result. Thanks More

by zabeard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garett Blank

July 01, 2025

Dealership Rating
Employee Rating

They are always very helpful and get my car repaired in a timely manner. Keep up the great work. More

by TONYKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Armbruster, Audrey Gradeless, Dorene Trammel , Robert Lonsbury

Jul 05, 2025

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

July 01, 2025

Dealership Rating
Employee Rating

Always fast and friendly service. Answer any questions i have had. Lounge area has snacks and drinks but I always roam the lot looking at the cars and trucks . More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2025

Dealership Rating
Employee Rating

Justin is always a pleasure to work with. He is very helpful and happy. Everything is always taken care of More

by JANDALEBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless , Robert Lonsbury

May 09, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

April 08, 2025

Dealership Rating
Employee Rating

The City Ford service and parts department are hands down the best in our area. Very knowledgeable and courteous staff!! They go the extra mile to make sure their customers are taken care of!! More

by dennisfawcett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Holliger, Cole Bianski , Robert Lonsbury

March 25, 2025

Dealership Rating
Employee Rating

Easy in and easy out. Always enjoy the experience. Its nice to have a hometown auto dealership that actually feels like a hometown place. More

by WITTE_DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Audrey Gradeless , Robert Lonsbury

Mar 29, 2025

City Automall Ford responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2025

Dealership Rating
Employee Rating

Justin is always so helpful and wonderful to work with. I really like working with the service employees. More

by JANDALEBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Audrey Gradeless

Mar 26, 2025

City Automall Ford responded

We're happy you found our staff to be so helpful during your experience here at City Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

March 11, 2025

Dealership Rating
Employee Rating

Repairs are always quiet, easy and done right. All of the staff are friendly and knowledgeable of what I need and expect. More

by jason.slucher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 20, 2025

Dealership Rating
Employee Rating

This is the second vehicle we have purchased from City Automall in the last 9 months. Blake was easy to work with and very knowledgeable. We have bought multiple cars over the years from City, and will co More

by JB.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Franke, Blake Byerly , Robert Lonsbury

Feb 23, 2025

City Automall Ford responded

We're glad to hear you found our staff so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

1
...

Dealership Inventory (220 Vehicles)

new 2026 Chevrolet Silverado 1500 car, priced at $52,140
2026 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ford F-150 car, priced at $64,944
2025 Ford F-150
used
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $45,928
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $58,384
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco car, priced at $45,625
2025 Ford Bronco
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $30,989
2025 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive