Justin Mckinney

I am very hesitant to write this review concerning Justin McKinney. However, considering my sixty years of dealing with the public, I am appalled by his demeanor. I overheard the telephone call he h Justin McKinney. However, considering my sixty years of dealing with the public, I am appalled by his demeanor. I overheard the telephone call he had with my wife and daughter.. His tone of voice; his accusatory statements appeared to be intentionally deceptive since he obviously did not have all the facts. Admittedly, he had not conferred with his salesman. Having served in command positions, I have participated in multiple supervisory training assignments, These programs often emphasize that true leadership fosters a positive attitude when dealing with people. His people management skills fell short of standard expectations by failing to show empathy and for his customers concerns, He was not an active listener and started the telephone call with a long tirade of criticism and accusations. He failed to consider their concerns rather than avoiding unnecessary tension. As a sales manager in a supervisor position, he should abide by the Golden Rule of Christianity “do to others what you would have them do to you”. I would describe his communication with my family was very negative and eroded trust. After following up with his salesman to obtain additional details, he said, “I’ll call you back.” We are still waiting for that call. More

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pleased with the service during oil change and tire rotation. the engine air filter was changed also after showing the dirty one to me. rotation. the engine air filter was changed also after showing the dirty one to me. More

by mommaG Verified Customer Verified Customer

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Hassle free. Easy to deal with. No xxxxxxxxx. Thanks to Mason and Victory Ford Easy to deal with. No xxxxxxxxx. Thanks to Mason and Victory Ford More

by PK Verified Customer Verified Customer

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Great guys great service! Will be a returning customer for sure! Love my new truck! Will be a returning customer for sure! Love my new truck! More

by MATTHEWSEGARRA23 Verified Customer Verified Customer

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Fantastic dealer! I have bought ver 40 cars in my lifetime and this is one of the better dealers I’ve ve ever been to. They were fast, courteous, and fixed a minor issu I have bought ver 40 cars in my lifetime and this is one of the better dealers I’ve ve ever been to. They were fast, courteous, and fixed a minor issue with the window in less than 5 min. They even offered to deliver it to me! Anyway, sales was great and finance was awesome. No hassle, no games. More

by STEVEHUFF1 Verified Customer Verified Customer

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Everyone I worked with at the dealership was well informed about their products and the process. This made the whole experience very easy and comfortable for me. informed about their products and the process. This made the whole experience very easy and comfortable for me. More

by mattleitschuh Verified Customer Verified Customer

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Excellent service. Easy to work with and very accommodating. Would buy there again. Thank you! Easy to work with and very accommodating. Would buy there again. Thank you! More

by maddaleno Verified Customer Verified Customer

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Dalton good in finance and warranty . Clint Knight good in sales and not pushy Give them a try Clint Knight good in sales and not pushy Give them a try More

by mommaG Verified Customer Verified Customer

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Always an excellent experience. The victory lane team has always taken excellent care of my business. My family will never shop anywhere else. The victory lane team has always taken excellent care of my business. My family will never shop anywhere else. More

by watsontaylor244 Verified Customer Verified Customer

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Very professional and efficient service. Great people to by cars from. I’m a very happy repeat customer.. Great people to by cars from. I’m a very happy repeat customer.. More

by drbfweber Verified Customer Verified Customer

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