Justin Reed

The car is great. This dealership seemed great at the time. But I would not buy from here again, nor do I recommend that you do so, for one simple reason: They lied to This dealership seemed great at the time. But I would not buy from here again, nor do I recommend that you do so, for one simple reason: They lied to us. We were in the market for a new car last year anyway, but decided to move up our timeline to qualify for the federal EV tax credit before it expired. During our experience at Ourisman Kia, we explicitly told the agent that that was why we were shopping then. We also asked to confirm that the vehicle, a 2025 Niro, qualified. We were repeatedly told that it did. It does not. When the IRS disqualified our claim to the $7,500 tax credit, I spoke to three separate people at Ourisman Kia who apologized, essentially admitted their mistake or deception, and indicated that some sort of amends would be made. But when I finally got in touch with the general manager, who took several days to respond, he said Ourisman Kia would not be providing any sort of relief, even while conceding that it was entirely possible that we had been misled. The mistake or deception was verbal, and I admit that it's on me for not researching the tax credit more thoroughly. And we do love the car. But in the end, whether intentionally or in error, Ourisman Kia gave us bad information that ended up costing us $7,500. More

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Everyone here is great. I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely I recently went for my scheduled service and it was pretty busy. The staff still attended to each of us there and getting everything done in a timely fashion. More

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