Justin Russo
Justin Russo at City Volkswagen of Chicago
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Justin Russo

Assistant Service Manager

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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4.9
34 Reviews
4.9

34 Reviews

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34 Reviews of Justin Russo

February 19, 2024

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Employee Rating

For sales AND service, no one can beat City VW. We would not ever shop elsewhere. More

by bill.bein
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

February 17, 2024

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Employee Rating

Honest, straightforward and professional. Anthony and Justin make everything easy. It is a pleasure to work with them. More

by sprmacleod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2024

City Volkswagen of Chicago responded

Thank you so much for your positive review! We're thrilled to hear that you enjoyed your experience with us. We strive to provide a world-class experience, and your feedback means a lot to us. We look forward to welcoming you back soon!

January 20, 2024

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Employee Rating

Our longtime service agent Justin Russo recommended Ray Cotto as THE GUY to handle our first ever VW lease and he was SO right. Streamlined, efficient, completely professional and very personable. We cou More

by Dlshaft
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

September 16, 2023

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Employee Rating

We just purchased our second car at this dealership. They have been great to work with. More

by mereditho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Laura V. Torres

August 26, 2023

Dealership Rating
Employee Rating

I received excellent service from Justin Russo. Laura Torres is an excellent car salesperson!! She really cares about her customers! More

by mary.vreugdenhil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Laura V. Torres , Ruben Lobera

July 20, 2023

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I had a great experience! Luis was patient with me and answered all my questions. This is the 2nd car I have purchased from this dealer! More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzalez

June 16, 2023

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Employee Rating

I had a great experience from the time I had to get my car serviced until now. Everyone was very patient and did the best they could to help me. Scott was kind and did not pressure any of my decisions. More

by chardonnay1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lupe Patino , Scott Gates

June 10, 2023

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Employee Rating

Great buying experience at city Volkswagen, both sales and finance team were a pleasure to work with as was dealer management per usual More

by Kevincuddihee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Anthony Grassini , Daniel Fernandez

March 30, 2023

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Employee Rating

Great people and great service! I look forward to driving my new car! Have a nice day! More

by Carolschaden
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, John Rybowiak, Alex Sery , Diego Fernandez

March 30, 2023

Dealership Rating
Employee Rating

I love this place. So clean and such friendly staff. Definitely will continue to recommend to friends and family. More

by c.lopez3.cl
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Anaya

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