Justin Villa

My experience with my sales guy, Jason Long was overall pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although pretty good. Is a young man trying to learn the business. He tried to do everything he could to make my absolute worst experience be better. Although he doesn't have much power and changing the outcome. He tried to make the situation better by talking with me. He even had a follow up phone call. But I have to say, my overall experience was Clay Clooney was terrible. Sold me a car that had bad bearings on the front end, a busted radiator hose and completely bad coil packs. Had to pay out of pocket for new bearings on the front passenger side wheel and a complete new tune up. Almost $1,000 in repairs on a vehicle just weeks old. Clay Clooney dealership assured they would help me with any issues and told me they inspected the expedition thoroughly. That was false. They did fix the broken hose only because it busted on the way home from buying the car. More

by framor9 Verified Customer Verified Customer

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My vehicle was immediately returned the day I bought it due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the re due to a major radiator hose busting on the highway, on my way home from the dealership. They swore the vehicle was completely inspected after the repair was made. One week later I'm paying out of pocket for new wheel bearings on the front left side. Two weeks later I'm paying out of pocket for a complete tune up because the Expedition is misfiring. Both times the dealership would not do anything to help my situation. The service manager herself said the vehicle will be completely inspected THESE CARS ARE NOT INSPECTED PROPERLY. Never, will I buy another vehicle from Clay Clooney. Worse car experience ever... More

by framor9 Verified Customer Verified Customer

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This was by far the easiest process I've ever experienced when purchasing a new car. I highly recommend Justin and his team at Clay Cooley Ford. when purchasing a new car. I highly recommend Justin and his team at Clay Cooley Ford. More

by jcrandolph Verified Customer Verified Customer

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The Process was easy and my Salesman Andrew delivered my truck to me 2 hours away from the dealership. truck to me 2 hours away from the dealership. More

by cmcfarland1 Verified Customer Verified Customer

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Best of the best when it comes to buying a Ford. Effortless and in and out. They are the BEST! Effortless and in and out. They are the BEST! More

by ferrarifan3 Verified Customer Verified Customer

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Justin is a phenomenal GM. He took the time to listen to me and resolve my issue. His communication was very prompt and professional. He took the time to listen to me and resolve my issue. His communication was very prompt and professional. More

by emilie2 Verified Customer Verified Customer

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I would recommend this dealership great customer service since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken car since I started going to Clay Cooley Ford they were very helpful from sales department to the service department they always make sure I’m taken care of … More

by JT_GRIMM Verified Customer Verified Customer

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Fast and efficient come see Alec for any service work! He will get you in and out He will get you in and out More

by MIKE.CHANLASEN Verified Customer Verified Customer

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Ashley was a great help. She was very kind and knowledgeable. Ken did a great job too. She was very kind and knowledgeable. Ken did a great job too. More

by golfer4963 Verified Customer Verified Customer

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I was treated with courtesy and professionalism from the very beginning until the very end of the process. I have been in the car business for 13 years and hold a high standard to those that I buy from, and very beginning until the very end of the process. I have been in the car business for 13 years and hold a high standard to those that I buy from, and Clay Cooley Ford’s team blew me away with their service and their follow up. I whole heartedly recommend them to anyone who wants a good experience, whether or not they have perfect credit. Ashley quickly addressed my questions and concerns, as well as my fiancé’s, and when she didn’t have the answer she got Justin involved and he promptly answered my questions and put us at ease. More

by danielfarnes816 Verified Customer Verified Customer

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