KARLA DE GYVES

Excellent and faster service. The personal very nice. I like so much Volkswagen cars and dealerships The personal very nice. I like so much Volkswagen cars and dealerships More

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So I wanted to trade my VW Tiguan for a new one or Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture Atlas..First time i went there to ask someone to appraise my car there were two guys,one in charge for internet sales(which I can not find a picture down to rate 1) and the other guy I think Mike..They told me they will email me the appraisal..I never got anything..Second time yesterday I went again this time Karla and the same internet sale guy-same situation again no one calls or anything so called them to see what is happening they say they are busy And I understand that..They appraised my car for 3000 dollars so I went today to other places to check and my car got appraised for 6500 dollars twice..my point is that these people will not provide you any service if they don't see big commission for them..they will ignore you and if you reach them they will give you this kind of offer just to make as much as they can..I am deff not recommending that dealership if you want to buy a car and have a good customer experience.On the other side their service team : Barbara,Mike B.,Mike E. ,Kyle are amazing.I have been doing everything for my car over there and service team treats you like a family! More

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My experience at Volkswagen My experience at Volkswagen was great! The whole team really took care of me and listened to my needs and wants. Karla and Eddie really did a great My experience at Volkswagen was great! The whole team really took care of me and listened to my needs and wants. Karla and Eddie really did a great job at finding me the best deal and accommodating to my wants. I greatly appreciate everyone who took their time to listen. I walked out of there with a brand new 2019 Jetta and I am very content. Thank you ! More

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Awesome dealership They were really helpful. I bought a new 2019 Jetta from them the warranty on the car is one of the best. Karla was awesome she help as a lot thank yo They were really helpful. I bought a new 2019 Jetta from them the warranty on the car is one of the best. Karla was awesome she help as a lot thank you More

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Not worth my time Stopping by at the dealer today to see some pre loved certified vehicles , i was not even out of my vehicle when i got aproached by a pushy sales lad Stopping by at the dealer today to see some pre loved certified vehicles , i was not even out of my vehicle when i got aproached by a pushy sales lady , i asked to see some inventory on jetta tdi s , we walked back to the lot and she showed me a passat , then saying the new gasoline jettas have also good gas mileage , Ok thats not really why i came there for , then i was invited to sit inside the building on a table while she was trying to find a vehicle for me on her cellphone from there inventory , couldnt really tell me the details on any of them , never got to see any vehicle i was looking for , then she scripples on some paper some vehicle numbers telling me she would be back to get keys for me to see them and check them out , i was waiting waiting waiting, nobody even came back or telling me i would be a while, so i finally i left , what a waste of time there , next doors nissan dealer is much more proffesional and knowledgable about their current inventory, they can tell you all the prices and details about each vehicle right away , so much to that !! More

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