Kacey Burriss
Kacey Burriss at Koons Clarksville Chevrolet Buick GMC

Kacey Burriss

Service Advisor

Koons Clarksville Chevrolet Buick GMC

12421 Auto Drive
Columbia, MD 21029

5.0
45 Reviews
5.0

45 Reviews

Write a Review

45 Reviews of Kacey Burriss

February 26, 2026

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Employee Rating

The service is great and Kacey is always polite and welcoming. I usually wait for my car and I am kept informed of the wait time. More

by sworrell5
Service Price Transparency
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Recommend Dealer
Yes
Feb 28, 2026

Koons Clarksville Chevrolet Buick GMC responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

February 18, 2026

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Communication and service was excellent Kacey the service technician was very easy to deal with definitely recommend More

by Zimmermantransport13
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2026

Koons Clarksville Chevrolet Buick GMC responded

We always appreciate positive reviews! Thank you, and happy motoring!

June 23, 2025

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My visit was smooth and easy. Staff very professional and helpful. Check in and check out. Had no problems. More

by livelifesmart
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cassie Kelly

Jun 24, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us! It's wonderful to hear that everything went smoothly during your visit at Koons Clarksville Chevrolet Buick GMC. Our team is always here to help, and we appreciate the positive feedback!

April 16, 2025

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Employee Rating

My family has been using this dealership for many cars we own. Kacey has never let us down for being on top of things. The mechanics here are the best! More

by jj
Recommend Dealer
Yes
Apr 17, 2025

Koons Clarksville Chevrolet Buick GMC responded

It's fantastic to hear that Kacey and the team at Koons Clarksville Chevrolet Buick GMC have consistently provided excellent service for your family. We appreciate your loyalty and are thrilled our mechanics continue to meet your expectations!

March 31, 2025

Dealership Rating
Employee Rating

When ever I bring in my vehicle in for service the service writer Kacey Burriss always take care of my vehicle service. She’s always very polite and professional. I recommend her to anyone. More

by carcarrasquillo
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 01, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with Kacey and the team at Koons Clarksville Chevrolet Buick GMC! We're delighted to hear that her professionalism and care have made a positive impression. Your recommendation means a lot to us!

March 26, 2025

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They were efficient, took on time and completed the service in a very reasonable time. The place was clean and the people very nice and polite. More

by Lewis116
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Recommend Dealer
Yes
Mar 26, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us at Koons Clarksville Chevrolet Buick GMC, Lewis! We're glad to hear that our team provided efficient service and maintained a clean environment. We appreciate your feedback and look forward to serving you again in the future!

March 19, 2025

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Koons of Clarksville has never disappointed. When you roll up in a tow truck, unexpectedly, and they work to get your single vehicle up to speed asap... well grateful is my review. Kacey Burris More

by mcdempsey58
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ashby

Mar 20, 2025

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that Kacey and Jason have consistently provided exceptional service for your diesel Cruz at Koons Clarksville Chevrolet Buick GMC. It's wonderful knowing our team has been able to assist you promptly, even in unexpected situations. Thank you for trusting us with your vehicle's care!

March 11, 2025

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Always very good work is completed on time and I’m always keep in the loop. Very satisfied. More

by thomasvdillon
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Recommend Dealer
Yes
Mar 11, 2025

Koons Clarksville Chevrolet Buick GMC responded

We are so happy that our Koons Clarksville Chevrolet Buick GMC team earned your five stars. Thanks, Thomas!

February 25, 2025

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Employee Rating

Koons is absolutely an incredible dealership to work with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e More

by johnlsiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that Kacey and our team at Koons Clarksville Chevrolet Buick GMC provided such an exceptional experience. We appreciate your support and look forward to serving you again in the future!

February 04, 2025

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Employee Rating

I had no problem setting up an appointment. The work was done quickly and my service advisor Kasey is amazing! More

by whycoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that setting up an appointment was a breeze and that Kasey provided amazing service at Koons Clarksville Chevrolet Buick GMC. Thank you for sharing your experience with us!

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