Kacey Burriss
Kacey Burriss at Koons Clarksville Chevrolet Buick GMC

Kacey Burriss

Service Advisor

Koons Clarksville Chevrolet Buick GMC

12421 Auto Drive
Columbia, MD 21029

5.0
43 Reviews
5.0

43 Reviews

Write a Review

43 Reviews of Kacey Burriss

June 23, 2025

Dealership Rating
Employee Rating

My visit was smooth and easy. Staff very professional and helpful. Check in and check out. Had no problems. More

by livelifesmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Kelly

Jun 24, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us! It's wonderful to hear that everything went smoothly during your visit at Koons Clarksville Chevrolet Buick GMC. Our team is always here to help, and we appreciate the positive feedback!

April 16, 2025

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Employee Rating

My family has been using this dealership for many cars we own. Kacey has never let us down for being on top of things. The mechanics here are the best! More

by jj
Recommend Dealer
Yes
Apr 17, 2025

Koons Clarksville Chevrolet Buick GMC responded

It's fantastic to hear that Kacey and the team at Koons Clarksville Chevrolet Buick GMC have consistently provided excellent service for your family. We appreciate your loyalty and are thrilled our mechanics continue to meet your expectations!

March 31, 2025

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When ever I bring in my vehicle in for service the service writer Kacey Burriss always take care of my vehicle service. She’s always very polite and professional. I recommend her to anyone. More

by carcarrasquillo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 01, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with Kacey and the team at Koons Clarksville Chevrolet Buick GMC! We're delighted to hear that her professionalism and care have made a positive impression. Your recommendation means a lot to us!

March 26, 2025

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They were efficient, took on time and completed the service in a very reasonable time. The place was clean and the people very nice and polite. More

by Lewis116
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for sharing your experience with us at Koons Clarksville Chevrolet Buick GMC, Lewis! We're glad to hear that our team provided efficient service and maintained a clean environment. We appreciate your feedback and look forward to serving you again in the future!

March 19, 2025

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Koons of Clarksville has never disappointed. When you roll up in a tow truck, unexpectedly, and they work to get your single vehicle up to speed asap... well grateful is my review. Kacey Burris More

by mcdempsey58
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ashby

Mar 20, 2025

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that Kacey and Jason have consistently provided exceptional service for your diesel Cruz at Koons Clarksville Chevrolet Buick GMC. It's wonderful knowing our team has been able to assist you promptly, even in unexpected situations. Thank you for trusting us with your vehicle's care!

March 11, 2025

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Always very good work is completed on time and I’m always keep in the loop. Very satisfied. More

by thomasvdillon
Service Price Transparency
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Recommend Dealer
Yes
Mar 11, 2025

Koons Clarksville Chevrolet Buick GMC responded

We are so happy that our Koons Clarksville Chevrolet Buick GMC team earned your five stars. Thanks, Thomas!

February 25, 2025

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Employee Rating

Koons is absolutely an incredible dealership to work with. The entire staff from the front of the house to the back of the house is amazing. Kacey in the service department is incredible. Her level of e More

by johnlsiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that Kacey and our team at Koons Clarksville Chevrolet Buick GMC provided such an exceptional experience. We appreciate your support and look forward to serving you again in the future!

February 04, 2025

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Employee Rating

I had no problem setting up an appointment. The work was done quickly and my service advisor Kasey is amazing! More

by whycoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2025

Koons Clarksville Chevrolet Buick GMC responded

We're delighted to hear that setting up an appointment was a breeze and that Kasey provided amazing service at Koons Clarksville Chevrolet Buick GMC. Thank you for sharing your experience with us!

January 14, 2025

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Love it there always great service. Keep you updated, nice waiting room. Everyone is nice and very professional More

by TJB
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Koons Clarksville Chevrolet Buick GMC responded

TJB, we're delighted to hear you enjoyed the service and atmosphere at Koons Clarksville Chevrolet Buick GMC. Thank you for your kind words!

December 31, 2024

Dealership Rating
Employee Rating

Always excellent service. Wouldn’t dream of taking it anywhere else. Service department is excellent More

by Pale Rider
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2025

Koons Clarksville Chevrolet Buick GMC responded

Thank you for your loyalty and kind words about our service department at Koons Clarksville Chevrolet Buick GMC! We're delighted to know that we continue to meet your expectations. Looking forward to serving you again soon!

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