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Karen Cooper
Karen Cooper at Gordie Boucher Ford of Kenosha

Karen Cooper

Assistant Service Manager

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Karen Cooper

November 14, 2025

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Employee Rating

They all were very nice. And they told me all the things that they did to my vehicle..I also like the idea of the video of the work being done on my vehicle..Thank you again f More

by shadowcat6769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

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Nov 14, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Belal Barakat Service Manager 262-697-0700

October 27, 2025

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Employee Rating

Great people to deal with my car. \nThey were efficient , and I would go back again More

by knutsen.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Katie Eckman, Mel Burges, Brianna Williams, Jay Guadarrama, Jhez Gundran

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Oct 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear that our team took great care of your car and provided efficient service. At Gordie Boucher Ford of Kenosha, we’re committed to making every visit easy and professional. We appreciate your trust and look forward to seeing you again! Sal Pappalardo General Manager

October 25, 2025

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Employee Rating

I was pleased with the service that was provided and the time in which it was performed. Staff was very pleasant and informative about what was going on with my vehicle. More

by Rhamm819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Henderson, Barb Derose, Katie Eckman, Brianna Williams

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Oct 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great feedback! We’re so glad to hear you were pleased with both the timeliness and quality of service. Our team at Gordie Boucher Ford of Kenosha takes pride in keeping customers informed and ensuring every visit is a pleasant experience. We truly appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

October 22, 2025

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Fast, friendly and convenient. They truly value the customer. I will go back over and over. More

by FRANK.ROSIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Lauren Haak

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Oct 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words! We’re so glad to hear that you enjoyed our fast, friendly, and convenient service. At Gordie Boucher Ford of Kenosha, we truly value every customer and strive to make each visit easy and enjoyable. We appreciate your loyalty and look forward to seeing you again! Sal Pappalardo General Manager

October 03, 2025

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I was really pleased with my experience! I paid less for an oil change than I would’ve at a national chain and Katie gave me good recommendations on my upcoming service without being pushy. More

by Mazda62018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, John Leone, Eljiah Goodwin, Katie Eckman, Drake Bowers

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Oct 04, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear you were pleased with your visit and that Katie provided helpful, pressure free recommendations. At Gordie Boucher Ford of Kenosha, we’re proud to offer competitive pricing, transparent service videos, and a customer experience built on trust. We truly appreciate your feedback and look forward to serving you again! Sal Pappalardo General Manager

September 19, 2025

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As always wonderful service, very fast turnaround time for our units. Excellent customer service and support! More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Sal Pappalardo, Raymond Garay, Rebecca Miller, Barb Derose, Orlando Belisle

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Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your continued trust! We’re thrilled to hear you consistently receive wonderful service, fast turnaround times, and excellent customer support from our team. At Gordie Boucher Ford of Kenosha, we know how important it is to keep your vehicles and fleet running smoothly, and we’re proud to deliver reliable service every time. We look forward to supporting you again soon! Sal Pappalardo General Manager

September 19, 2025

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Employee Rating

Katie in service was amazing! She got me set up with new tires quickly and made the whole process smooth and stress-free. Super helpful and kind More

by toyota.taco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, John Leone, Katie Eckman, Drake Bowers

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Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience! We’re so glad to hear that Katie made your tire replacement smooth, stress-free, and enjoyable. At Gordie Boucher Ford of Kenosha, we pride ourselves on providing fast, helpful, and friendly service, and Katie is a great example of that commitment. We appreciate your trust and look forward to serving you again! Sal Pappalardo General Manager

September 16, 2025

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I had such a great experience working with Katie in the Service Department at Boucher Ford of Kenosha. From the moment I checked in, she was welcoming, professional, and made me feel like my concerns were More

by lukalevic3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Leone, Sam Alcazar, Katie Eckman, Drake Bowers

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Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for sharing such wonderful feedback! We’re thrilled to hear that Katie provided a welcoming, professional experience and made sure your concerns were fully addressed. At Gordie Boucher Ford of Kenosha, clear communication, realistic expectations, and attentive care are what we strive for with every customer, and Katie is a great example of that commitment. We truly appreciate your trust and look forward to serving you again in the future! Sal Pappalardo General Manager

September 10, 2025

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Employee Rating

Karen and her team were fast, efficient and provided great customer service. Convenient and under warranty! More

by NIMROD.WARDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your review! We’re thrilled to hear that Karen and her team provided you with fast, efficient service and excellent customer care. It’s great to know the work was not only convenient but also covered under warranty our goal at Gordie Boucher Ford of Kenosha is always to make service as smooth and stress-free as possible. We truly appreciate your feedback and look forward to helping you with all your future service needs! Sal Pappalardo General Manager

September 02, 2025

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Employee Rating

Beyond wonderful service, all the staff are very helpful and friendly. Highly recommended them. Quick service and wonderful for a turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Belal Barakat, Raymond Garay, Rebecca Miller, Larry Trimmer, Barb Derose, Orlando Belisle

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Sep 06, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that you experienced beyond wonderful service at Gordie Boucher Ford of Kenosha. Our team takes pride in being helpful, friendly, and customer-focused, and it’s great to know you appreciated the quick service and fast turnaround time. Your recommendation means a lot to us, and we look forward to continuing to provide you with the same excellent care on every visit. Sal Pappalardo General Manager

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