96 Reviews
Write a Review96 Reviews of Karen Goodwin
October 30, 2025
Karen was very helpful and helped me get the car I needed but it seemed like it took too long to complete the purchase. I had to cancel two appointments because of the long wait. but it seemed like it took too long to complete the purchase. I had to cancel two appointments because of the long wait. More
October 27, 2025
I usually dread visiting car dealerships because of the typical high-pressure sales environment, but my experience here was genuinely positive. The staff were courteous and professional, and there was no p typical high-pressure sales environment, but my experience here was genuinely positive. The staff were courteous and professional, and there was no pressure to purchase additional products such as alarms, paint protection, or extended warranties. Everyone I interacted with was friendly and respectful, and I would highly recommend this dealership to others. More
Other Employees Tagged: John Del Rio, Alan Zheng
October 25, 2025
Kevin was consistent and answered all my questions I needed He is amazing! Thank you! needed He is amazing! Thank you! More
Other Employees Tagged: Kevin Eng, Tom Redd
October 18, 2025
Great customer service from Karen and Armando. I will be back and will recommend to others! I will be back and will recommend to others! More
Other Employees Tagged: Alan Zheng , Armando, Five stars
October 13, 2025
Tom Redd and Karen Goodwin gave me an outstanding buying experience. They were thorough, responsive, and so much fun to work with. I contacted about a half-dozen other dealers and none came close to this te experience. They were thorough, responsive, and so much fun to work with. I contacted about a half-dozen other dealers and none came close to this team in terms of professionalism and overcoming the negative "car salesman" stereotype. Sierra will be my first stop next time I buy a car. More
Other Employees Tagged: Tom Redd
October 03, 2025
Karen Goodwin is the absolute best! I recently bought a 2026 Honda CR-V Hybrid Sport-L and had an amazing experience thanks to Karen Goodwin. She made the entire process smooth, stress- I recently bought a 2026 Honda CR-V Hybrid Sport-L and had an amazing experience thanks to Karen Goodwin. She made the entire process smooth, stress-free, and genuinely enjoyable. Karen listened closely to what I wanted, matched me perfectly with the CR-V, and walked me through the purchasing process with patience and clarity. Her honesty and professionalism were outstanding. I left the dealership grinning from ear to ear! I can't recommend Karen Goodwin highly enough — she's a true gem! More
October 01, 2025
Karen is friendly, responsive and easy to work with. She's also accommodating, willing to deliver the car to us. I would buy another car from her in the future. She's also accommodating, willing to deliver the car to us. I would buy another car from her in the future. More
October 01, 2025
Oscar and the whole team provided us amazing service! Tom, was such a pleasure to work with. He made the buying process so easy and enjoyable. Tom, was such a pleasure to work with. He made the buying process so easy and enjoyable. More
Other Employees Tagged: Tom Redd, Oscar Linares, Mike Lott
September 19, 2025
Our experience with Sierra Honda was very good. We purchased a used vehicle, and can only recommend Karen Goodwin for her excellent customer service. Oscar Linares was also very helpful when Karen We purchased a used vehicle, and can only recommend Karen Goodwin for her excellent customer service. Oscar Linares was also very helpful when Karen was not available. Karen made sure to keep us updated while we waited for the vehicle to go through Honda's pre-sale process and be made ready for us to test drive. She is very professional, knowledgeable, and her calm communication made the somewhat arduous process seem pleasant and as easy as possible for us. The Finance Manager we met with, Alan Zheng, was also calm and professionally courteous He helped with explanations when we had questions. There was none of the hectic, aggressive tactics we encountered at other dealerships earlier this year, everybody we met was kind, helpful and went out of their way to make sure we were happy with our purchase. We would definitely recommend Sierra Honda! More
Other Employees Tagged: Oscar Linares, Alan Zheng

