Karen Suarez
Karen Suarez at Oakes Kia

Karen Suarez

Finance Director

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.6
211 Reviews
4.6

211 Reviews

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211 Reviews of Karen Suarez

January 29, 2026

Dealership Rating
Employee Rating

This was by far the best experience I have ever had purchasing a new car. We didn’t have an appointment and when greeted by Travis he inquired as to whom our appointment was with, do we need one we ask More

by Nikki Seely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Travis Petrovich, Max Martin

Jan 29, 2026

Oakes Kia responded

Nikki, we are thrilled you had the best car-buying experience here at Oakes Kia! We’ll pass along your kind words to Travis and Karen. Enjoy your new Kia Sorento!

January 27, 2026

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They all did an amazing job! Would definitely recommend them to others for the best help. More

by jimiciabowman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gazi Boshnjaku , Lucas Allen

Jan 28, 2026

Oakes Kia responded

The team at Oakes Kia loves seeing great reviews! Thank you, Jimicia!

January 21, 2026

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Jacob is new to the Kia product. Some things seemed rushed and unsure. He was very professional and helpful though. More

by tigrenj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Carroll, Jacob Robirds

Jan 21, 2026

Oakes Kia responded

We’re grateful for your feedback and we’re happy Jacob made your experience a positive one. We appreciate your patience and look forward to seeing you again at Oakes Kia.

January 21, 2026

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Employee Rating

They really took care all of my needs and had me out the door less than 30 mins ! More

by _dames
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 21, 2026

Oakes Kia responded

Your kind review warms our hearts! Thank you from the Oakes Kia Team.

January 18, 2026

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Blake was outstanding. I would recommend him and the dealership to friends and family. Everyone at the dealership was pleasant and very helpful More

by qhorsemac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Reynolds

Jan 19, 2026

Oakes Kia responded

Thank you for recommending Blake and our team! We appreciate your business and hope to see you again at Oakes Kia!

January 17, 2026

Dealership Rating
Employee Rating

Everyone at Oak Kia was very nice and helpful. Dustin would even help us outside his normal work hours to make sure we got the exact van we wanted. More

by ln88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Hazlett, Max Martin

Jan 19, 2026

Oakes Kia responded

We’re happy to hear Dustin and the team went the extra mile to help you at Oakes Kia. Enjoy your new van!

January 13, 2026

Dealership Rating
Employee Rating

They were fine I guess we got there late in the day the car was not detailed More

by helen_russell2003
Recommend Dealer
Yes

Other Employees Tagged: Dustin Hazlett, Gazi Boshnjaku

Jan 14, 2026

Oakes Kia responded

Helen, we appreciate your feedback and apologize for not detailing your vehicle. We look forward to providing a full 5-star experience during your next visit and hope you'll reach out if there's anything else you need at this time. Best, Bryan Hendrich - General Manager - (816) 474-2900

January 10, 2026

Dealership Rating
Employee Rating

I would never ever, ever, ever, recommend buying from here. Especially as a woman. They lied to myself and my husband on several occasions. They had posted my trade in online before I even traded my v More

by jeraldz80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Amezcua, Anh Pham

Jan 12, 2026

Oakes Kia responded

Jerald, I apologize for the negative experiences you had during your visit. This doesn't reflect the level of customer service we aim to provide, and I can understand your frustration. If you're open to it, I'd like the opportunity to speak with you and address these concerns further. Please feel free to reach out at your convenience. Thank you, Bryan Hendrich - General Manager - (816) 474-2900

January 06, 2026

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Employee Rating

The service was great, one of the fastest and easiest experiences. Thank you for everything More

by kaneishah1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Hazlett, Gazi Boshnjaku

Jan 07, 2026

Oakes Kia responded

Here at Oakes Kia, we are always thankful for positive feedback from our customers. Thank you, Kane!

January 04, 2026

Dealership Rating
Employee Rating

The service was great. I felt like everything was streamlined and made it easier in a pinch. More

by austinthrasher22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gloria Lillich, Max Martin

Jan 06, 2026

Oakes Kia responded

Austin, thanks so much for the 5-star review of Oakes Kia!

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