Karina Gomez

very satisfied with the service work i had performed. the ev loaner vehicle i received was a beautiful car. my first experience with an ev. it worked out ok. the ev loaner vehicle i received was a beautiful car. my first experience with an ev. it worked out ok. More

by marlapp Verified Customer Verified Customer

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Clean, convenient, staff is friendly, Karina,my service advisor, is very helpful. Waiting area well stocked with coffee and snacks. advisor, is very helpful. Waiting area well stocked with coffee and snacks. More

by knorton05 Verified Customer Verified Customer

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Friendly service reps. took me in righr away even though it was just an inspection for a recall. took me in righr away even though it was just an inspection for a recall. More

by pbvending Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I’m giving Val Ward Cadillac dealership a full 5 stars for delivering the highest level of service. From start to finish, the experience was professional, smooth, and genuinely enjoyable. A special stars for delivering the highest level of service. From start to finish, the experience was professional, smooth, and genuinely enjoyable. A special shout-out to Julio, who went above and beyond—knowledgeable, patient, and truly committed to making sure everything was perfect. Julio made the entire process easy and stress-free, and his attention to detail really stood out. If you’re looking for top-tier service and an exceptional buying experience, this dealership—and Julio—are the best of the best! Linda Darby More

by LGDARBY Verified Customer Verified Customer

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Everyone at the dealership was very knowledgeable and friendly. I was very impressed with your staff. friendly. I was very impressed with your staff. More

by abfab57 Verified Customer Verified Customer

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The service department here is top notch! ! Was in the area for a short time and had my Caddy back on the road within the same day! ! Was in the area for a short time and had my Caddy back on the road within the same day! More

by wzuhlsdorf Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Dealership – Val Ward Cadillac I cannot say enough wonderful things about my experience at Val Ward Cadillac here in Fort Myers. As someone born and raised in this commun Cadillac I cannot say enough wonderful things about my experience at Val Ward Cadillac here in Fort Myers. As someone born and raised in this community, I’ve watched businesses change so much over the years — but Val Ward is one of the rare places that has held tightly onto that small-town, old-fashioned customer service we all miss. And that is a direct reflection of the incredible leadership and team they have. From the moment I walked in, I felt completely taken care of. Owner Trey Ward sets the tone for the entire dealership. You can tell he has made it a priority to keep true customer service at the forefront, and it shows in every single interaction. No surprise they win Dealer of the Year year after year — they have earned it. A huge thank you as well to General Manager Pete Weidner, Sales Manager Jose Villar, Sales Agent Griffin Clark, and Lisa Bronson. Every single one of them treated me with warmth, patience, and genuine care. I have never felt more comfortable purchasing a vehicle. My relationship with Val Ward actually started years ago—when I began bringing my GMC to them after repeated issues at another local dealer. The difference was night and day. After experiencing their level of service, I knew I’d never go anywhere else. And today, I’m officially a first-time Cadillac owner, and truly, I think I’ll be a lifetime client. If you are looking to buy, lease, or service your vehicle, you won’t find a better team. Go see Trey, Pete, Jose, Griffin, and Lisa. You will be in the best hands. More

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Karina was great. The service was good. The dealership was clean and the staff was friendly The service was good. The dealership was clean and the staff was friendly More

by ROBTJONES Verified Customer Verified Customer

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Absolutely fantastic service by the entire department. For sure have a lifetime customer in me. For sure have a lifetime customer in me. More

by KARA.ROMAN Verified Customer Verified Customer

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clean and friendly coffee and snacks when waiting lots of new cars to view when waiting new cars to view when waiting More

by GMALTESE1 Verified Customer Verified Customer

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