Karina Gomez

Great experience Fred Walters is excellent and a great asset to Val Ward The sales manager Jose is also excellent I brought my car in for service and got a new car because of them asset to Val Ward The sales manager Jose is also excellent I brought my car in for service and got a new car because of them More

by SSDOLL80 Verified Customer Verified Customer

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Val ward is my go too for my 2014 SRX, they are always up front with my needs when it comes to my car. Easy to make appointments and the reps are helpful. front with my needs when it comes to my car. Easy to make appointments and the reps are helpful. More

by dmkelly963 Verified Customer Verified Customer

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Very efficient and speedy completion of service. Personnel were friendly and knowledgable. Will return again. Personnel were friendly and knowledgable. Will return again. More

by JEC115 Verified Customer Verified Customer

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Everyone is so kind, friendly and helpful. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. This was the 2nd time I had my car serviced and I’m so grateful that Val Ward Cadillac is my service center. More

by abfab57 Verified Customer Verified Customer

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I wish my Cadillac dealer. in Portage Michigan was even close to as good as yours in Portage Michigan was even close to as good as yours More

by MSELKINS Verified Customer Verified Customer

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very satisfied with the service work i had performed. the ev loaner vehicle i received was a beautiful car. my first experience with an ev. it worked out ok. the ev loaner vehicle i received was a beautiful car. my first experience with an ev. it worked out ok. More

by marlapp Verified Customer Verified Customer

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Clean, convenient, staff is friendly, Karina,my service advisor, is very helpful. Waiting area well stocked with coffee and snacks. advisor, is very helpful. Waiting area well stocked with coffee and snacks. More

by knorton05 Verified Customer Verified Customer

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Friendly service reps. took me in righr away even though it was just an inspection for a recall. took me in righr away even though it was just an inspection for a recall. More

by pbvending Verified Customer Verified Customer

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Everyone at the dealership was very knowledgeable and friendly. I was very impressed with your staff. friendly. I was very impressed with your staff. More

by abfab57 Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ I’m giving Val Ward Cadillac dealership a full 5 stars for delivering the highest level of service. From start to finish, the experience was professional, smooth, and genuinely enjoyable. A special stars for delivering the highest level of service. From start to finish, the experience was professional, smooth, and genuinely enjoyable. A special shout-out to Julio, who went above and beyond—knowledgeable, patient, and truly committed to making sure everything was perfect. Julio made the entire process easy and stress-free, and his attention to detail really stood out. If you’re looking for top-tier service and an exceptional buying experience, this dealership—and Julio—are the best of the best! Linda Darby More

by LGDARBY Verified Customer Verified Customer

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