Katarena Cebula

I want to share my experience so others can be aware before doing business with this dealership. On 02/03/2026, I purchased an SUV from this dealership. My credit union wired the full payment for the before doing business with this dealership. On 02/03/2026, I purchased an SUV from this dealership. My credit union wired the full payment for the vehicle within 24 hours. As part of the transaction, I also traded in my truck with the understanding that the dealership would immediately pay off the remaining balance. As of 03/12/2026, the payoff for my trade-in has still not been completed. I have contacted the dealership multiple times and have not received a clear explanation. I was told that a check was overnighted, but my credit union has confirmed that they have not received any payment. In addition, the dealership has not submitted the paperwork to my local DMV, which means I am still unable to properly tag the vehicle I purchased. My temporary tag is also close to expiring, which makes the situation even more concerning. At this point, it really makes you wonder what the dealership is doing with the money. They received payment for the vehicle within 24 hours, yet they still have not paid off my trade-in. That raises serious concerns about how this situation is being handled. Unfortunately, due to the lack of resolution and communication, I have been forced to begin seeking legal counsel and filing complaints with the appropriate consumer protection agencies. For context, I worked in the car business for 14 years, so I understand how these transactions are supposed to be handled. Based on my experience, the way this situation has been handled is extremely concerning and unprofessional. I hope this review helps others avoid the stress, time, and potential legal costs that I am currently dealing with. More

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I purchased a Chrysler 300S 2022 in October2 and they still have not paid my trade off an it’s going over 40 days late and it is December 9th now I will definitely never recommend anyone purchase a car w still have not paid my trade off an it’s going over 40 days late and it is December 9th now I will definitely never recommend anyone purchase a car with them bad business unless you don’t care about your credit score falling 😡😡😡😡😡😡 More

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