Kate Salao

Honda World Downey responded

Barajascindy06, Thank you for taking the time and leaving us a review ! We're thrilled to hear that you felt comfortable and well taken care of during your visit. Kate and Mel will be so happy to know they made a great impression—we’re lucky to have them on our team.-Dennis Alejo GSM

Honda World Downey responded

marsyluv, thank you for taking the time to leave us a review! We're thrilled to hear that Kate provided you with such a positive experience. Taking the time to find the best deal and the right car is exactly the level of service we strive for, and it's great to know you left the dealership happy. We truly appreciate your business and hope you enjoy your new vehicle! -Dennis Alejo GSM

Honda World Downey responded

herkar76_6, thank you for taking the time and leaving us a review !We’re thrilled to hear that Jesus provided such helpful and understanding service. Your recommendation means the world to us! We look forward to assisting you with any future purchases. Thanks again for choosing us!-Dennis Alejo GSM

Honda World Downey responded

Mariahochoa2000, Thank you for taking the time and leaving us a review ! We’re happy to hear everything was fast, easy, and efficient. Our team always strives to provide a smooth experience.-Dennis Alejo GSM

Honda World Downey responded

Carolgalvez, thank you for taking the and leaving us a review ! We're thrilled to hear that you had a great experience with our customer service team. Ms. Kate and Mr. Jesse will be especially happy to know they made the process smooth and easy for you. Your recommendation means a lot to us—we truly appreciate your support and trust. -Dennis Alejo GSM

Honda World Downey responded

mmaarriiee23, Thank you for taking the time and leaving us a review ! We're thrilled to hear that you're happy with your new car and had such a great experience with Kate. She truly is a valuable part of our team, and we’ll be sure to pass along your compliments. We appreciate your recommendation and are grateful you chose Honda of LA. Enjoy the ride, and don’t hesitate to reach out if you need anything in the future!-Dennis Alejo GSM

Honda World Downey responded

aud717, thank you for taking the time and leaving us a review ! We're thrilled to hear that Kate and Clary made your car-buying experience such a smooth and positive one. They truly care about our customers and go the extra mile, and it's great to know their support helped you feel confident in upgrading your vehicle. Enjoy your new car — and thank you again for choosing us!-Dennis Alejo GSM

Honda World Downey responded

kittynana, Thank you so much for taking the time to share your wonderful experience with us at Honda World Downey! We're thrilled to hear that you’re enjoying your 2022 Honda CR-V EX-L and that Kate provided the friendly, knowledgeable, and pressure-free service we strive for. It’s great to know the entire buying process was smooth and transparent — that's exactly the kind of experience we aim to deliver for every guest. Your recommendation means a lot to our team, and we'll be sure to share your kind words with Kate. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here for you and look forward to serving you again down the road.-Dennis Alejo GSM

Honda World Downey responded

mhdz1954,Thank you for sharing your experience, and I truly apologize for the frustration and lack of communication you encountered. It’s concerning to hear that your questions went unanswered for two days and that follow-through was not delivered as promised. This is not the level of service we aim to provide. I’d appreciate the opportunity to speak with you directly so we can better understand the situation and work toward making it right. Please feel free to contact me at 562-929-7075. We value your feedback and are committed to improving. -Nathalie Garcia Customer Relations Manager

Honda World Downey responded

cimlegaspi10, Thank you for taking the time to share your experience!We’re thrilled to hear that you had such a positive experience working with Kate at Honda World LA. She truly embodies our commitment to exceptional customer service—professional, patient, and always putting the customer first. We’re glad Kate was able to make your car-buying journey smooth and enjoyable, and we’re just as excited that you’re loving your new 2025 Honda CR-V Hybrid Sport-L! It’s a fantastic vehicle, and you deserve every mile of enjoyment. We truly appreciate your recommendation and look forward to seeing you again in the future. Dennis Alejo GSM