Katelyn Linnemann | Page 4

New X 3 Great staff. Great attention to detail. Great understanding and explanation. Super service Great new show room and service area.Great selection of gre Great staff. Great attention to detail. Great understanding and explanation. Super service Great new show room and service area.Great selection of great cars. They aim to please their customers! More

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Great Experience- Highly Recommend Dean and the crew at the BMW Store made buying my wife's new car a great experience. Dealership had exact model/options that we were looking for- did Dean and the crew at the BMW Store made buying my wife's new car a great experience. Dealership had exact model/options that we were looking for- did a great job of educating us on functionality of new models- showed great patience answering all of our questions- complete transparency around financials- would definitely recommend to all friends and family! Note: Katelyn made our lease termination painless....very personable and professional More

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THE BEST OF THE BEST I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where you feel like home and everybody is professional and kind. I have been helped by Dean and he is just the best! Besides having a lifetime experience in the car business, he is gentle, calm, caring, professional and always ready to guide you in the right direction. I am planning on buying a new vehicle next month and I will certainly go back and ask for his advices. Thank you all for your help and your dedication to your jobs. More

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Great Experience Dean, Ric, Conor, Katelyn, And Matt great guys to work with. They made everything so easy from turning in my old car to leasing a new one. If you are Dean, Ric, Conor, Katelyn, And Matt great guys to work with. They made everything so easy from turning in my old car to leasing a new one. If you are in the processing of leasing or buying, these are the guys to go to. More

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Great Team Effort We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 mont We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 month extension and when we did lease our new BMW Ric, Paul Kolleck, Katelyn Linnemann, Susan Ward, and Conor O'Somachain worked with us to end our existing lease, explain the features of the new car, and obtain the car and lease agreement we wanted. They were all very efficient and personable, and although buying or leasing a car is not always a fun activity, their attitude and helpfulness made the process almost enjoyable. More

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Outstanding Service! We recently bought out our BMW lease and also purchased a new BMW X1. The process was awesome! Ric Koresky and his amazing team worked around our sche We recently bought out our BMW lease and also purchased a new BMW X1. The process was awesome! Ric Koresky and his amazing team worked around our schedule for purposes of test driving, going over the paperwork and doing the final walk through/overview of the new car. They absolutely made us feel like we were the most important customers to walk through their door. That type of customer service is above and beyond and we were so very impressed. This is the only dealership that we'll be doing business with for a very long time to come! More

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Good leasing experience Dropping off lease vehicle was very easy and customer service went beyond my expectations . Ric Koresky from Sales was very accommodating and quick t Dropping off lease vehicle was very easy and customer service went beyond my expectations . Ric Koresky from Sales was very accommodating and quick to answer all my questions. More

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Excellent A few days ago, I walked into The BMW Store in Cincinnati to ask some questions about the lease-end process for my 2015 428i convertible, which was A few days ago, I walked into The BMW Store in Cincinnati to ask some questions about the lease-end process for my 2015 428i convertible, which was originally leased at that dealership; and drove-off later in the day with a newly leased 2018 M4. It had been my intention to exchange BMW's at the Tucson dealership, as I now live there 9 months of the year; however, that choice was changed by the team at The BMW store, including sales, genius, lease manager, finance manager and General Manager. Individually and collectively, they cleared up some misunderstanding I had about the process and made a fair offer for me to lease a beautiful, fully-loaded M4 in the showroom. In particular, Paul Kolleck proactively addressed all my questions/concerns and found the right car to meet.exceed my needs. Overall, it was an enjoyable experience. More

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