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Katie Eckman
Katie Eckman at Gordie Boucher Ford of Kenosha

Katie Eckman

Service BDC Specialist

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

Contact Me
4.9
15 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

4.9

15 Reviews

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15 Reviews of Katie Eckman

May 23, 2025

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Employee Rating

My fleet would crumble without Lauren and the Boucher team!! Their speedy repairs and quick pickup and delivery keep my fleet rolling. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, Raymond Garay, Denise Petersen, Jessica Beesley, Lauren Haak

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May 23, 2025

Gordie Boucher Ford of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Belal Barakat Service Manager 262-697-0700

May 20, 2025

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Employee Rating

I would recommend Boucher to anybody. They were great for my service appointment. I’ve bought three vehicles from them so far and will continue coming back. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Karen Cooper, Lauren Haak, Sam Alcazar, Barb Derose

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May 20, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else. Belal Barakat Service Manager 262-697-0700

May 16, 2025

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Employee Rating

I appreciate so much the response given to me. I love being able to have my car picked up. I truly appreciate the after care to check how everything went! More

by brusmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Beesley

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May 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Belal Barakat Service Manager 262-697-0700

May 10, 2025

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Employee Rating

Nice clean dealership and the employees are very friendly and helpful. State of the art service facility. More

by skins512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone , Anthony (technician)

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May 10, 2025

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

April 18, 2025

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Employee Rating

Outstanding customer service and genuine concern for the customers needs and understanding! Also great homemade cookies! Bonus! They are now my go to for service on our Fords! More

by Mark Koch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin

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Apr 18, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

March 22, 2025

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Employee Rating

Great job. Keep up the good work had a great experience from the moment I pulled in the service area until I left. Thank you all More

by 06rider_steeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yager, Bradford Titone, Eljiah Goodwin, Karen Cooper, Jessica Beesley, Lauren Haak, Sam Alcazar, Barb Derose, Mel Burges

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Mar 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

March 07, 2025

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Employee Rating

The dealership picked up the vehicle and checked everything told me the problem was gas that was to rich for the vehicle. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

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Mar 08, 2025

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Belal Barakat Service Manager 262-697-0700

March 05, 2025

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Employee Rating

The repair is now completed. I did have to make two visits to get the repair done More

by HLUPA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Sal Pappalardo, Sam Alcazar, Barb Derose , Triston Castro

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Mar 05, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Belal Barakat Service Manager 262-697-0700

January 10, 2025

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Employee Rating

Love the service team at Boucher, I would be dead in the water without them. More

by David.oliverjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Baxter, Belal Barakat, Terry Teasley, Sal Pappalardo, Vaughn Eviston-Jahnke, Denise Petersen, Lauren Haak, Sam Alcazar , Josh Kapity

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Jan 12, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business, David, and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

January 01, 2025

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Employee Rating

Good service department with very friendly people who are covering all parts of the job done well More

by Tstewart5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin

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Jan 02, 2025

Gordie Boucher Ford of Kenosha responded

Thanks for sharing about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon! Belal Barakat Service Manager 262-697-0700

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