Katie Grass
Katie Grass at Patrick Hyundai

Katie Grass

General Sales Manager

Patrick Hyundai

1020 E Golf Rd
Schaumburg, IL 60173

Contact Me
5.0
17 Reviews

Dealership Experience

5 yrs, 8 mos

5.0

17 Reviews

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17 Reviews of Katie Grass

March 03, 2026

Dealership Rating
Employee Rating

Good vibe at Patrick Hyundai. I am Already recommending to friends. Love my Tucson. Thanks. More

by 1031karyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that your visit went great and that you loved our vibe! We appreciate the recommendation, and we look forward to assisting you in the future! Enjoy the TUCSON! - Patrick Dealer Group Customer Relations Team

March 02, 2026

Dealership Rating
Employee Rating

Up front concise Timely and friendly I bought three new cars in the last 10 years and this was by far my best experience with the dealership More

by jimtomaso
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

Mar 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad you keep coming back, and that you continue to have a great experience with us! Our goal is to provide an excellent customer experience, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

March 01, 2026

Dealership Rating
Employee Rating

Friendly, quick and efficient I am a repeating customer and will come back Even though it's further from my house I continue to choose this dealer More

by Leo
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

Mar 06, 2026

Patrick Hyundai responded

Thank you for the 5-star review! We are so glad that you had a friendly and quick visit with us! Our goal is to ensure an efficient and friendly experience every time, and we're glad we hit the mark! We are so happy to hear you are a repeat customer, and continue to choose us, even though you may have other dealerships closer to you-it truly means a lot to us! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 15, 2026

Dealership Rating
Employee Rating

They offered a great deal on a vehicle with minimal haggling. Everyone was easy to work with. Nice facility. Shortest amount of time ever spent in the finance office and much faster experience buying a More

by Mike Bradean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Garduno

Feb 20, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that the team was able to provide you with such a pleasant experience. Our goal is to provide a swift and stress free visit, and we're glad we hit the mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 07, 2026

Dealership Rating
Employee Rating

Outstanding service, great staff, convenient hours, fast closing on our new car, free gas was amazing, car was completely cleaned, nice job. More

by AJKMMAY
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

Feb 10, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad that you had a great visit, and that the staff provided outstanding service! Our goal is to ensure customer satisfaction, along with providing a customer experience that is second to none-we're glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 01, 2026

Dealership Rating
Employee Rating

The team at Patrick Hyundai made sure that I was pleased with the deal that we worked out. Patrick Hyundai / Schaumburg was my second choice, the first choice of dealership (Lincolnwood Hyundai) try to take More

by Avery Davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Polcik, Muhammed Ali , Naeem/finance manager.

Feb 06, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are thrilled that you had such a wonderful experience with us, and we're glad we could save the day! Our goal is transparency, honesty and integrity, and we are so glad that was able to shine through in your visit! Thank you so much for choosing Patrick Hyundai, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 01, 2026

Dealership Rating
Employee Rating

Had a great experience with the car purchase. Dave and Katie were great to work with and were very knowledgeable! More

by KASEY.FIRNBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Polcik, Muhammed Ali

Feb 06, 2026

Patrick Hyundai responded

Thank you for your 5-star review! We are so glad to hear that you had such a great visit and that Katie and Dave were very knowledgeable and great to work with! Our goal is to provide an excellent customer experience, and we're so glad we could deliver! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

February 01, 2026

Dealership Rating
Employee Rating

Everyone was great except the Detail dept. was beyond horrible,myself and sales were picking off stickers in the snow. I got in it for the FIRST time after owning it ready to go! To see cardbo More

by KRISTENBOHNSTEDT
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

Feb 06, 2026

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We would like to apologize that your visit wasn't up to expectations. We understand your frustration and your concerns are valid, especially when it comes to the detailing of a new car purchase. We would love the opportunity to make things right, so please feel free to email us at customerservice@patrickcars.com. - Patrick Dealer Group Customer Relations Team

January 17, 2026

Dealership Rating
Employee Rating

Patrick Car Group is outstanding at all dealerships. I’ve worked with Saab, BMW, Volvo and now Hyundai over a period of 40+ years. Excellent sales advice. Fair pricing and options. Efficient service dep More

by KATEOPHOTO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Garduno

Jan 26, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review! We are so glad to hear that you've been a customer for 40+ years! Our goal is customer satisfaction, and your dedication to us means so much! Thank you so much for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

December 28, 2025

Dealership Rating
Employee Rating

They were fun to work with. Listened to what we wanted and found us the vehicle to meet our budget More

by RKASZNIAK
Recommend Dealer
Yes

Other Employees Tagged: Katie Grass

Jan 02, 2026

Patrick Hyundai responded

Thank you so much for your 5-star review of Patrick Hyundai! We are so glad that the team was fun to work with and they listened to what you wanted. Our goal is customer satisfaction through our great customer service and we're glad we hit he mark! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

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