Katie Stowe

Cole Valley Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cole Valley Cadillac, we look forward to having you as a valued customer for many years to come! Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

Thanks for sharing your thoughts about your experience with Cole Valley Cadillac. We appreciate your business and hope to see you again soon! Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

Dear Mr. Lewis, Thank you for sharing your feedback. I sincerely regret the ongoing frustration you’ve experienced with your vehicle. We completely understand that having a third transfer case installed is far beyond what any owner should expect, and we share your disappointment that this has been a recurring issue. I want to assure you that our team has worked diligently to advocate for you throughout this process. We have made every effort to minimize the financial impact on your end. While we have done everything within our local power to provide a resolution and keep costs down, we respect your decision regarding the vehicle. We truly value the relationship we’ve had with you and wish the circumstances were different. Sincerely, Cole Valley Cadillac

Cole Valley Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cole Valley Cadillac. Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cole Valley Cadillac, we look forward to having you as a valued customer for many years to come! Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

Thank you, Melanie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Cole Valley Cadillac, we look forward to having you as a valued customer for many years to come! Grace Cole Internet Manager graceh@colecars.net

Cole Valley Cadillac responded

Hello! That is wonderful to hear that you had a great experience with the repair and service! It seems like you may have accidentally left a *1-star rating* along with this very positive review. Since your comments indicate a *very* satisfactory experience, would you be willing to go back and change the rating to a *5-star** rating instead? Thank you again for your kind feedback!