Kaylah Casasola

Wanted to update to obe of the last 2024 Subaru Forester Wilderness models, in my preferred color and option. My sales agent Nick C. Was able to locate one in the supply pipeline. 2 weeks later i accepted d Wilderness models, in my preferred color and option. My sales agent Nick C. Was able to locate one in the supply pipeline. 2 weeks later i accepted delivery. Hats off also to finance manager Patrick Varassi. Pat has worked deals for us on 7 Subarus over the past 12 or so years. So great to work with Patrick. I see Pat has just left Brandon Thomas Subaru, for a Chevy dealership. He will be sorely missed by longtime Brandon Tomes Subaru customers! More

by MARKBICKEL.COM Verified Customer Verified Customer

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The minute I drove up someone greeted me. The sales staff were great! Even after I purchased my vehicle they have been wonderful checking on me and if I had any questions. The sales staff were great! Even after I purchased my vehicle they have been wonderful checking on me and if I had any questions. More

by sammoori Verified Customer Verified Customer

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clean, nice, friendly -- felt like Ozzy really wanted to help, but I ended up getting "my" car switched at the last moment and paid for extra's I wanted and did not get all extras we agreed upon. to help, but I ended up getting "my" car switched at the last moment and paid for extra's I wanted and did not get all extras we agreed upon. More

by rb.ward Verified Customer Verified Customer

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Everyone was friendly, kind, and wanting the best for me. It was a great experience! I didn't feel like I was being cheated and really felt like I understood what was going on during the entire process. It w It was a great experience! I didn't feel like I was being cheated and really felt like I understood what was going on during the entire process. It was so much better than our last car buying experience. More

by anastasiabistrow Verified Customer Verified Customer

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Chris did a great job explaining the Subura computer system. We were able to test drive the Subura’s in the rain, He made fun. Everyone one was very friendly, and efficient on processing our paperwork. system. We were able to test drive the Subura’s in the rain, He made fun. Everyone one was very friendly, and efficient on processing our paperwork. Good job! More

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Brandon Tomes connect to customer not only when we visit but also online and virtual as well. That brought a new level of convenience. I experienced an exceptional sales service by the team. I first came to but also online and virtual as well. That brought a new level of convenience. I experienced an exceptional sales service by the team. I first came to test drive my Subaru Forester. Then I went home thinking about it while communicating with the team via phone and text to negotiate at my convenience. When we reached the deal, I came back and purchased. The process was much smoother than I had expected. The financial service was smooth too. More

by Huy Nguyen Verified Customer Verified Customer

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William took great care of us from the time we walked into the showroom till we signed the deal. He played a crucial part in us buying the Ascent as we were conflicted with another brand. I'm glad he wa into the showroom till we signed the deal. He played a crucial part in us buying the Ascent as we were conflicted with another brand. I'm glad he was so professional & caring. This is our second Subaru & we are very happy with it. More

by NEELAMBARI_K Verified Customer Verified Customer

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I had a fantastic experience. The trust they build with their customers is overall the best part of wanting to keep coming back and telling others about Brandon Tomas Subaru. . The trust they build with their customers is overall the best part of wanting to keep coming back and telling others about Brandon Tomas Subaru. . More

by medina.lluvia Verified Customer Verified Customer

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I believe five stars is very much deserving from beginning to end with the Brandon Tomes Subaru team. This was the best experience I've had purchasing a new vehicle. Thank you Keisha, you are amaz beginning to end with the Brandon Tomes Subaru team. This was the best experience I've had purchasing a new vehicle. Thank you Keisha, you are amazing! You walked me through all the steps with such patience and I greatly appreciate that. More

by cosmic_cool2000 Verified Customer Verified Customer

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I was prepared to be unimpressed, but I was so very mistaken. Past experiences with large dealerships were not stellar: very impersonal, rushed along to get to the next sale, etc. The good folks at Bra mistaken. Past experiences with large dealerships were not stellar: very impersonal, rushed along to get to the next sale, etc. The good folks at Brandon Tomes Subaru could not have been more friendly or attentive. When I went there pick up my vehicle it was the Saturday before Christmas and they were super busy. Under those circumstances you might not even be noticed or might get lost in the shuffle of people everywhere. Not here. I was greeted and treated with warmth and a consistent concern for my comfort and convenience. Follow up after the sale was equally impressive. I have nothing but good things to say about my new Subaru and the people who sold it to me. Highly recommend. More

by jimmcdan Verified Customer Verified Customer

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