Kayle Wilson
Kayle Wilson at Graff Chevrolet

Kayle Wilson

Service Advisor

Graff Chevrolet

9009 East Lansing Road
Durand, MI 48429

Contact Me
4.9
55 Reviews

Dealership Experience

24 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.9

55 Reviews

Write a Review

55 Reviews of Kayle Wilson

July 19, 2025

Dealership Rating
Employee Rating

Always great service with every visit. Best customer service I've received from any dealership I've visited. More

by tony.ballou64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Graff Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 19, 2025

Dealership Rating
Employee Rating

Everyone that I dealt with was very professional and friendly. making your customer write at least 15 words is very annoying. This is the only thing that I don’t care for. More

by Choateconstructionllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Graff Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Graff Chevrolet, we look forward to having you as a valued customer for many years to come!

July 16, 2025

Dealership Rating
Employee Rating

The oil change staff are friendly and work hard. The work area is clean and organized. More

by rjdrenov68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Wendt, Josh McComb , Matt in oil change

Jul 16, 2025

Graff Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Graff Chevrolet, we look forward to having you as a valued customer for many years to come!

July 10, 2025

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Employee Rating

People that I trust. People that listen and don’t try to rush decisions. People who make you feel comfortable talking to. More

by MARYONTHEROLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Green, Drew Helcher

Jul 10, 2025

Graff Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Graff Chevrolet.

July 09, 2025

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Like buying there but they’re not very motivated Mahler in service is great. Clyde More

by LOUANNCASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Watt, Schuyler Wendt, Gary Ferguson , Need mark zyber back

Jul 09, 2025

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 09, 2025

Dealership Rating
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I’ve always been treated great and I love the small town feel and that’s why I go there More

by patmonaghan5028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Graff Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 03, 2025

Dealership Rating
Employee Rating

Graff works hard to get you in for your service and make sure they get your car back to you the same day. More

by davidbauman17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Ayers

Jul 03, 2025

Graff Chevrolet responded

David, thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

July 03, 2025

Dealership Rating
Employee Rating

Pleasant to deal with no pressure. Had a big selection of pick ups that I was looking into. More

by DSMEKSULA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Knapp

Jul 03, 2025

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Graff Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

July 03, 2025

Dealership Rating
Employee Rating

I haven't used another dealership in years. Graff Chevrolet in Durand, is number one. More

by SHAWBERG2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Graff Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Graff Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

Dealership Rating
Employee Rating

My daughter’s car was taken in for diagnostics. The dealership did figure out the problem and correct it. However, when my daughter picked up her car the seat was broken. She was informed that she More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 07, 2025

Graff Chevrolet responded

We're sorry to hear about your Daughter's experience and if you would like to address your concerns with our service manager Schuyler Wendt, you can reach him directly at 9892881137 or swendt@hankgraff.com. Schuyler will be out of the office until Monday, July 14th but will be able to assist you once he is back.

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