Kayleigh Isenor
Kayleigh Isenor at Bristol Toyota
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Kayleigh Isenor | Page 7

Client Care Specialist

Bristol Toyota

2283 Grand Army Highway
Swansea, MA 02777

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5.0
65 Reviews
5.0

65 Reviews

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65 Reviews of Kayleigh Isenor

December 16, 2017

Dealership Rating
Employee Rating

Not happy Ive done business with them for 18 years and this was the worst experience Ive had. They did not do what they agreed to do. When I wrote an email to t More

by Remorg50
Customer Service
Recommend Dealer
No

Other Employees Tagged: Mike Hills, JR Rocha

Dec 17, 2017

Bristol Toyota responded

Thank you for bringing your concerns to my attention. In reviewing the circumstances surrounding your registration, it appears that your registration was in need of being renewed. You should have been informed that we are unable to renew registrations. Since your renewal was imminent, we refunded you the money that we had collected for the transfer. I apologize for the misunderstanding and any inconvenience we may have caused. Please accept our sincerest apologies. Please contact me directly if you have any further issues. Mike Hills, General Manager

November 18, 2017

Dealership Rating
Employee Rating

New truck Easiest truck buying experience I have ever had. Smooth transaction from start to finish I probably spent hour and a half at the dealership. Bristol t More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Hills, Sharon Jorde

Dec 16, 2017

Bristol Toyota responded

Thank you for your feedback and your patronage.

October 10, 2017

Dealership Rating
Employee Rating

Great experience This dealership has the most dedicated personnel that I have ever seen! Courteous and professional always with the customer in mind and follow through More

by William431
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Lotero , Steven Axtell

Dec 16, 2017

Bristol Toyota responded

Thanks for the kind comments. I'm glad to learn that we met your expectations. That is what we strive to do.

October 02, 2017

Dealership Rating
Employee Rating

2017 Highlander purchase Overall I was very satisfied with my purchase experience. They did not have the vehicle I wanted on their lot and had to try and find it from other de More

by Nepats12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Shtutin

Dec 16, 2017

Bristol Toyota responded

I'm sorry to learn that we were unable to get your first color choice when we located your vehicle. We typically ask for up to 3 color choices when we are searching for a vehicle not in our stock. In your case, it should have been communicated to you that your second color choice was the only vehicle we could obtain at that time. You should have been told that in advance. Please accept our apologies for the poor communication.

August 12, 2017

Dealership Rating
Employee Rating

Very professional and fair J.R. Rocha sales person was very helpful and knowledgeable as well as his manager(John?). Peter in Finance was very efficient and helpfull with the pa More

by ray hennessey
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rocha

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